Michiana Chrysler Dodge Jeep RAM Fiat

DON'T DO IT!! MOST HORRIBLE EXPERIENCE I HAVE EVER HAD AND I'VE BOUGHT ALOT OF VEHICLES!! EVEN HAVE AN ATTORNEY INVOLVED!! SIMPLY UNBELIEVABLE!! DO YOUR HOMEWORK! MOST HORRIBLE EXPERIENCE I HAVE EVER HAD AND I'VE BOUGHT ALOT OF VEHICLES!! EVEN HAVE AN ATTORNEY INVOLVED!! SIMPLY UNBELIEVABLE!! DO YOUR HOMEWORK!! YIKES! More

Treated wife terrible I bought a very expensive truck from this dealer 6 months ago. Treated me well. Sent my wife there yesterday to buy a car and she came hope more than I bought a very expensive truck from this dealer 6 months ago. Treated me well. Sent my wife there yesterday to buy a car and she came hope more than mad! The salesman was very rude and when she asked about an online car he said “ well show you once I get your credit approved” Not how we roll! We will never walk in that place again! They do not respect worn at all!!! More

very unpleasant experience and outrageous lease rent charge was told delivery for new wrangler 6-8 was Actually too 13 was with no ETA provided Also entrapped into lease with outrageously high rent charge where was told delivery for new wrangler 6-8 was Actually too 13 was with no ETA provided Also entrapped into lease with outrageously high rent charge where dealership added on to make extra money of $3-4k more after getting no where with owner we are pursuing Atty General consumer protection and fraud division More

Bought Chevy SUV I bought this vehicle in Feb 2017 took it to Florida for spring break. We turned the AC on since we were in Florida and it didn't work. I didn't think I bought this vehicle in Feb 2017 took it to Florida for spring break. We turned the AC on since we were in Florida and it didn't work. I didn't think of trying it since it was Feb in Indiana and cold. I also had three other things wrong with it after buying this Chevy. DO NOT BUY A VEHICLE FROM THIS DEALERSHIP. I have recently taken this vehicle in Warsaw to get oil changed and they believe this Chevy Equinox I bought had been wrecked due to all of the new stuff on it and it goes back to why the AC doesn't work. This dealership didn't of course mentioned any of the four issues I've had, which supposedly they check them out before putting on lot for sale. I repeat DO NOT BUY FROM THIS DEALERSHIP!!!! More

Extremely rude service, staff member TOOK MY CAR OFF LOT I purchased my jeep from this dealership and after they got my money, left me with little guidance and would not return my calls. Getting my oil chang I purchased my jeep from this dealership and after they got my money, left me with little guidance and would not return my calls. Getting my oil changes from them is like pulling teeth, they are very hesitant to part with any service for free. Dropped my Jeep off for an oil change and waited in the lounge for a shuttle drop off (very good shuttle service, friendly drivers). But saw a blonde, short-haired, female employee get in my car with another employee, drive it off lot, and come back without the passenger. My car was used as a shuttle by the employees and I was never asked for permission for that to happen. I wonder if they use cars like this all the time. On top of that, I was never called when my vehicle was ready, I had to call them. My car was not cleaned as it normally is, and there was no sticker telling me when to change my oil next. I have no idea if my car was even serviced. More

Not the Best Experience This dealership needs some adjustments. I graduated from University of Michigan with my BBA and went to school with a lot of students who's parents ar This dealership needs some adjustments. I graduated from University of Michigan with my BBA and went to school with a lot of students who's parents are FCA employees. After speaking with a Jeep Controller, he was disappointed in the poor customer service at this dealership, and advised me to go elsewhere. On 03/14/17 Michiana had me sit for over an hour before letting me test drive any vehicles, where at Sorg Dodge (Goshen, IN) they had my vehicle ready to test drive as I pulled in the lot, before they ran my credit and talked prices. The manager and salesman were rude when I was sticker shocked at the lease quote. I ended up leasing the same vehicle for $5,000 less ($125 less per month) at Sorg, and I was willing to drive an hour away from where I live in Mishawaka just to avoid going back into Michiana again. Love my new 2017 Cherokee Trailhawk! I was able to be approved completely on my own for 380/month and without a cosigner, which is something that was important to me as this is my first vehicle. I'd like to note that my mother went with me to Goshen and is in the process of purchasing a Wrangler Unlimited with Sorg Dodge because of how impressed she was with their team and the vehicle itself. Seems like Michiana really missed out on a whole family interested in the Jeep brand. More

Typical Car Dealership They will tell you anything you want to hear to try and take your money. I visited here because of their add on the radio stating credit amnesty if yo They will tell you anything you want to hear to try and take your money. I visited here because of their add on the radio stating credit amnesty if you bring home a certain amount every week. I know i have far from perfect credit, which is what drew me in. Not only did they run my credit 15 times to try and get me approved, they then told me i needed a co-signer. Not a huge deal on the co-signer part, got one and then spent a good 4-5 hours at the dealership getting everything done and leave with a used car only to have them call 2 weeks later and say that we weren't approved and had to return the car AND they kept the downpayment. Do not buy from here unless you like headaches, being lied to and treated like garbage if you aren't "good" enough to buy one of their vehicles. More