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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.6
702 Reviews

702 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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August 14, 2023

Friendly and Professional staff. Would recommend to anyone in the area for sales and service. More

by moparpatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Enyart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Byrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey, Josh Sarker, Jason Bailey
Aug 14, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

August 12, 2023

I took my Dakota in for a recall swap out of the airbags. They got the job done in two hours. Also they were very polite. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Aug 14, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

August 01, 2023

I’m happy the work that was done it ride in drive great job on my truck thank you More

by Stinablessed1082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Aug 01, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

August 01, 2023

Very poor communication! ! Left countless messages that never got returned!! Terrible customer service!! I will not be back and I will dissuade anyone else from coming there!! More

by eschlarb29
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Bailey, Jason Bailey
Aug 01, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business here. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in Private. Thank you. Have a great day!

August 01, 2023

Awesome people very liable understanding know what they're doing great customer service very clean and neato More

by conniebkolodziej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Chamberlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Enjoy life in your new Jeep! Have a great day and a wonderful week! :)

July 24, 2023

After 3 days of being in the shop to get my battery recharged which happened, it was never put on machine to check ampersand draw. I kept getting, we still want to check it. I don’t understand why it d More

by Knitter
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Jul 24, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you. Have a great day!

July 18, 2023

Good service, extremely expensive and your showroom looks very old and messy. If you charge what you charge the experience has to be better. People are good though More

by paulsantiagosd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jul 18, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for your business! We are going thru a major renovation now. Please excuse our mess. It will be worth it when it is finished. Thank you. Take care. Have a wonderful week!

July 18, 2023

The owner and the staff I got to know are very good and understanding people. I am on my second lease because of that More

by jplu00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Enyart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Byrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey
Jul 18, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Enjoy life in your new Jeep! Have a wonderful week! :)

July 16, 2023

The salesman and managers were very accommodating and they should me different options for financial needs . More

by Meljoe55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Enyart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sarker
Jul 17, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

July 14, 2023

Emerson was friendly, timely getting problem resolved, and great with communication Emerson was a great addition to your team. He cares about his customers and their satisfaction More

by Cairabrinker
Recommend Dealer
Yes
Employees Worked With
Emerson
Jul 14, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a wonderful weekend! :)

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