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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.6
710 Reviews

710 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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May 11, 2023

Prompt and professional and courteous. We taken care of promptly. The gentleman was knowledgeable and courteous. We were on a time schedule and he met it. More

by adairshare22@yahoo.com
Recommend Dealer
Yes
May 12, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

May 11, 2023

Despite how things started, I'm throughly impressed by how reasonable, understanding and quick the service to my vehicle was. Everyone involved with my issue was tentive direct and were outstanding with t More

by alplimis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Byrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bailey, Jason Bailey, Alec Vargas
May 11, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

May 04, 2023

All went well service was quick and convenient, Dropped off the night before which made it convenient for my appointment More

by JRFTII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Vargas
May 05, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! Have a great day and a wonderful weekend! :)

May 03, 2023

They fixed my recall issue They quickly, and efficiently repaired the mfg. recall issue in my Chrysler Pacifica More

by Donnie@grassrootsmedia.net
Recommend Dealer
Yes
May 04, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! Thank you for your business! Have a great day and a wonderful weekend! :)

May 02, 2023

Everything went very well, great staff. Although I still have a notice displayed that the icon next box needs service More

by rburners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jason Bailey, Alec Vargas
May 02, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! We appreciate you! Thank you for letting us earn your business at Michiana! Have a great day and a wonderful week! :)

May 01, 2023

I give up on this. Please refer to my comments above. Now stop asking me because this getting me slightly ticked off!!! More

by Maparkerhorn@bell.net
Recommend Dealer
Yes
Employees Worked With
Jason Bailey, Jason Bailey
May 02, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful week! :)

April 29, 2023

The service personel are friendly and helpful. They called when there was an issue and daved us a trip. More

by webelievengod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jason Bailey, Alec Vargas
Apr 29, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a wonderful weekend! :)

April 29, 2023

Jeff in service is great to work with and always gets right with on the situation. More

by BLOWNAWAYINDIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Apr 29, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your service business at Michiana! We will always be here for you! Have a great day and a wonderful weekend! :)

April 26, 2023

I have taken my car to you guys 4 times now for the same issue not being resolved. Drove my car off the lot and found that it is still not working properly. Looks like I will have to bring it in for a 5th t More

by Smlaskow5
Recommend Dealer
No
Employees Worked With
Jason Bailey, Jason Bailey
Apr 27, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Dan Bailey to discuss your situation in private. Thank you. Have a great day!

April 25, 2023

The manager was not honest. This was one of the worst customer experiences I have ever experienced. The service department is fraudulent through my findings. More

by coreywashington360@gmail.com
Recommend Dealer
No
Employees Worked With
Alec Vargas, Alec Vargas
Apr 27, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business here. Please call 574-254-2010 and ask for Service Manager Dan Bailey or Sales Manager Jarrod Enyart to discuss your situation in Private. Thank you. Have a great day!

Apr 27, 2023 -

coreywashington360@gmail.com responded

I have previously spoken with them. I had to have my vehicle serviced elsewhere although I purchased the vehicle and warranty there. They attempted to add fraudulent charges. I too the vehicle into 3 shops before coming in, each shop said the sane thing needed serviced. Your service department gave a false report and were completely unprofessional.

Apr 27, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We have a new Service Manager, Dan Bailey. It is highly unlikely you spoke with him before. Feel free to contact him if you wish. Thanks. Have a wonderful weekend!

Apr 27, 2023 -

coreywashington360@gmail.com responded

Well if you recently hired him in the past two days then yes. If not I asked to speak with almost every manager and nothing was resolved. Either way I’m a very disgruntled customer.

Apr 27, 2023 -

coreywashington360@gmail.com responded

Also, you telling me to have a wonderful weekend on a Thursday morning is about par for the service I received. Fraudulent.

Apr 27, 2023 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Feel free to reach out to your salesperson or Sales Manager Jarrod Enyart at 574-254-2010. Have a great day!

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