Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

The craftsmanship was excellent. My only complaint would be that I would have liked a little bit mor communication when there was a delay in parts. Having to line up a vehicle with l My only complaint would be that I would have liked a little bit mor communication when there was a delay in parts. Having to line up a vehicle with little information can be difficult. Other than that excellent job. More

I have had nothing bit great service whenever I have needed it. Would hoghly recommend to others for service. needed it. Would hoghly recommend to others for service. More

Very quick service, the gentleman that helped me was very polite and wait area was comfortable. polite and wait area was comfortable. More

Had warranty issues with my 2019 Challenger. They fixed the problems and referred me to another body shop for the paint issues. All is fixed and I am very happy. Thank you for taking care of everything wit the problems and referred me to another body shop for the paint issues. All is fixed and I am very happy. Thank you for taking care of everything with Dodge and making my life easier. Helpful and friendly and didn't make me do the legwork on a manufacturer issue. More

They handled my recall repair well and I would go back for other services thanks for other services thanks More

Thanks for helping me with my tailgate crisis on no notice y’all service department was helpful and kind! notice y’all service department was helpful and kind! More

I had a great experience with Michiciana Chrysler! They finished the oil change fast & made sure to give me all the info I needed. finished the oil change fast & made sure to give me all the info I needed. More

Our brand new 2021 Jeep Grand Cherokee Overland broke down and was towed to Michiana Jeep. We were 1250 miles from our home in FL. The Michiana Jeep Service Advisor was rude to us and would not tell us down and was towed to Michiana Jeep. We were 1250 miles from our home in FL. The Michiana Jeep Service Advisor was rude to us and would not tell us when they could look at our Jeep or give us any idea when it might be fixed. The service advisor said “Do I look like I have a crystal ball?”and said “Don’t call us we’ll call you!”After about a week with no loaner car or rental car provided and no word on when our Jeep would be fixed, we returned to FL in a rental car at our expense. 16 days after our Jeep arrived at Michiana Jeep they called us at home in Florida and said our vehicle was fixed, come and pick it up. Due to prior commitments this was not possible so we requested Jeep Customer Care transport the vehicle from Indiana to Florida which they agreed to do. 38 days after arriving at Michiana Jeep, our vehicle arrived at Gettel Jeep in Florida. However, the vehicle still was not fixed and would not start to get it off the transport trailer. Further, we learned from the transport driver that our Jeep would not start or run when it was loaded onto the transport at Michiana Jeep in Indiana. A jump box was required to load it onto the transport. The Gettel service man, transport truck driver, and myself had to push the vehicle off the transport in Florida because it would not run. And, after inspection, it was discovered that someone or something had urinated on the rear floor mats of our vehicle while the Jeep was in the possession of Michiana Jeep in Indiana. Under no circumstances is this acceptable. As of this writing, it has been 46 days from when our Jeep was towed to Michiana Jeep and we have still not received a fixed and sanitized vehicle from our local Jeep dealership. More

Prompt fast service explained what was wrong and gave me many options for getting new tired many options for getting new tired More

They were extremely helpful, kind, and prompt. Amazing service: especially Matt Frickson. I would highly recommend getting service here service: especially Matt Frickson. I would highly recommend getting service here More