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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.6
702 Reviews

702 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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January 05, 2022

I was referred over there today from another dealership due to a recall on my vehicle. I was put in contact with Jeff Bailey in the service department. Let me just say, he was amazing. He went completely a More

by Caitlyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jan 06, 2022 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience in our Service Department with Jeff! Thank you for letting us earn your business! We appreciate you! We will always be here for you! Have a great day and a wonderful weekend! :)

December 30, 2021

Oil change and tire rotation done quickly but had immediate tire pressure problem on a tire. Had to add quite a bit of air myself. Only had about 22 psi when 35 is ideal. More

by Irishtradition
Recommend Dealer
No
Employees Worked With
Did not work with a direct service person. Worked with sales rep for service
Dec 30, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Maybe you picked up a nail or screw in your tire. Feel free to bring it back and we can look at it. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in Private. Thank you. Have a great day!

December 29, 2021

Very efficient, excellent service for my Jeep Wrangler, every one great and professional, service a ten. More

by PNULL730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jim Bollinger
Dec 30, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business! Have a great day and a wonderful weekend! :)

December 12, 2021

Super fast service for a recall part that left my vehicle undrivable. They fixed it the same day the car was dropped off and programmed to sets of keys for me too. Excellent service. More

by aylamarie779
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jim Bollinger
Dec 13, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for letting us earn your business! Have a great day and a wonderful week! :)

December 08, 2021

Always had timely service with a very helpful and friendly service manager, who takes personal ownership of the service provided More

by Don Mohs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Dec 09, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We appreciate you! Thank you for your business! We will always be here for you! Have a great day and a wonderful weekend! :)

December 01, 2021

They were fast and courteous , but when picking up my vehicle , I had to walk back around the building to get my car , I'm disabled and walk with a cane , it would have been nice to have my car out front More

by terryl.summers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Dec 02, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for your business! We appreciate you! Have a great day!

November 29, 2021

The person I worked with was very helpful and kinda rude. He was not a good person to deal with in my opinion. More

by RJLESHER1108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Nov 29, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

November 29, 2021

Will never have a vehicle serviced here again! Service manager completely blew me off and refused to talk to me when I had complaints and questions about my vehicle after service. I will be telling everyo More

by Brody_922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Nov 29, 2021 -

Brody_922 responded

I won’t hold my breath. Nothing was done before this so I don’t see them doing anything now

Nov 29, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. This is not how we do business. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in Private. Thank you. Have a great day!

November 26, 2021

I have been in to see them on three different occasions and they have exceeded my expectations each time. More

by kfrozenpenguin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Jim Bollinger
Nov 26, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful weekend! :)

November 17, 2021

The staff are courteous and friendly. Always helpful for all my automotive needs. I am very pleased with the services. More

by HAITI14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Nov 18, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business in our service department! We appreciate you! Have a great day and a wonderful weekend! :)

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