Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

The staff is very friendly. The process of the car repair was seamless. Everything was explained up front. My vehicle needed to be left at the service department and to my surprise the staff even organized a was seamless. Everything was explained up front. My vehicle needed to be left at the service department and to my surprise the staff even organized a car rental for me and had enterprise deliver the car to the shop! My vehicle was repaired ahead of schedule and there were no "surprise charges"! More

We have always been treated with exceptional service. Whether we were buying or needing our JEEP serviced, everyone has been professional. We will continue to be customers here! Whether we were buying or needing our JEEP serviced, everyone has been professional. We will continue to be customers here! More

This is the worst dealership I’ve ever worked with. From the sale of the vehicle to the service now everything is awful. I have never been more dissatisfied. I wanted to talk to a branch manager and was den the sale of the vehicle to the service now everything is awful. I have never been more dissatisfied. I wanted to talk to a branch manager and was denied. Even the company they referred me to for the service of my stereo they had installed wrong was rude and even told me to have my husband bring it on in. Way to provide the worst service possible. More

Best experience I had yet. Fantastic! I wish FCA would agree to do something about all the issues they have with the basic radio and hands free talking quality. The service was great but the 2018 Compas agree to do something about all the issues they have with the basic radio and hands free talking quality. The service was great but the 2018 Compass 2WD is poor at best. More

My RAM truck went in for service with transmission issues 4 times before approval was received to put in a new transmission under vehicle warranty. The entire process took over 5 months. This latest visit t 4 times before approval was received to put in a new transmission under vehicle warranty. The entire process took over 5 months. This latest visit the truck was at the dealership for 15 days. It was there for 8 days before receiving approval from Chrysler to do the work. In all we were without our vehicle for 3 weeks. The process was very slow and frustrating. While the employees at the dealership were friendly and helpful, their hands were tied and unable to proceed in a timely and reasonable manner. More

I would never buy or service a vehicle here. Took my car in for a warranty replacement part on the lower drive shaft and the service tech put my steering wheel back on crooked and it caused my steering tilt in for a warranty replacement part on the lower drive shaft and the service tech put my steering wheel back on crooked and it caused my steering tilt sensor to freak out and I almost got rear ended with my 4 year old son in the car because the tires on my car locked up bc the vehicle thought I was about to get in a collision with no one in front of me. Apon reporting this, the service manager Justin laughed at me. I have never wanted to hurt somebody so badly. If you laugh about my children’s safety you are a piece of xxxx and need your business SHUTDOWN. I had a newborn baby die this year that never had a chance to come. You’re lucky is all I have to say. Flat out lucky you pieces of xxxx More

Very quick service Professional Grade work done on my Very quick service Professional Grade work done on my vehicle. Also informed me of a recall which was done at the same time at no cost Very quick service Professional Grade work done on my vehicle. Also informed me of a recall which was done at the same time at no cost More

First time at your service department. Nice experience with friendly staff. Will definitely come back. Adding this last part to get twenty five words in....silly request! with friendly staff. Will definitely come back. Adding this last part to get twenty five words in....silly request! More

Due to you not worried about and or taking care of my Jeep after it was broken into while it was under your care, I will be choosing another dealer in our area to do business with. Jeep after it was broken into while it was under your care, I will be choosing another dealer in our area to do business with. More

They are great, I had gone in for an oil change & was out pretty quickly. I do think you charge too much for an oil change. pretty quickly. I do think you charge too much for an oil change. More