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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.6
706 Reviews

706 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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January 28, 2021

I had small issue with my gladiator. Called the service dept. and made appt for the next day. Within 3 hours they called and my issue was fixed. Highly recommend More

by zxcvdxbv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Jan 28, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for your business! We appreciate you! We are always here to help! Have a wonderful weekend! :)

January 28, 2021

The work was done pretty quickly, There could have been a little more attention to detail though. I had to clean the engine compartment of antifreeze myself. Would have been nice to get it cleaned before More

by HP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jan 28, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the review. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you for your business! Have a great day!

January 28, 2021

Absolutely, comically terrible. They told me my car would be safe to drive and then my tire fell off the car while driving, literally that afternoon. Their explanation was that the person doing a non-paid in More

by edietrich3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember names
Jan 28, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

January 27, 2021

Service department was very helpful with my latest service request on my challenger. They kept me informed on the status of the part and let me know when I could expect the car back. Marie is the best More

by Mikelasica18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Jan 28, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience with Marie in our Service Department! Thank you for your business! We appreciate you! Have a great day! :)

January 27, 2021

There’s not much to say everything‘s great everybody’s friendly and I Would recommend it to anyone I like the idea that you’re open on Saturdays which is first come first serve but it’s still a good servi More

by blahman323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Jan 28, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great rating and review! We appreciate you! Thank you for letting us earn your business! Have a wonderful weekend! :)

January 26, 2021

Always polite and thorough. Went in for an oil change and to diagnose a noise. They handled both issues promptly and kept me updated throughout. Much appreciated. More

by DUGRHILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Jan 26, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience here in our Service Department! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful week! :)

January 26, 2021

They had Good customer service and very polite. Open to what my needs were and helped me to get done what I needed to get done. More

by JBLACK1420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Feb 26, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kind words and great rating! Thank you for your business! We appreciate you! Have a wonderful weekend! :)

January 25, 2021

Great work done on a car that everyone is hesitant to work on. When they say they can work on any make and model, they mean it! More

by bc219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bratzler & Matt Frickson, Jeff Bailey
Jan 25, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience in our Service Department at Michiana! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

January 22, 2021

Honest, Fair and thorough. A pleasure to deal with. I had warranty work that I could not get completed in California due to the parts being two months out. All the work was completed In one week. More

by batteryexpress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Jan 22, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

January 22, 2021

Jeff was very efficient & helpful when checking my car in. The BEST service & the quickest oil change /service i have had! Thank you, it was appreciated More

by TACOMAGIRL6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jan 22, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful weekend! :)

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