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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.6
706 Reviews

706 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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January 21, 2021

Excellent customer service. The lady on the phone was polite and well-spoken. My van is running perfectly since my visit. I would recommend them to a friend. More

by artusir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Jan 21, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful weekend! :)

January 21, 2021

My experience was absolutely wonderful! Everyone that I spoke to and worked with was very friendly and helpful. Special shoutout to Jeff - he was the best! More

by MEGGAYTKO29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Jan 21, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great review and rating! We are so happy you had a wonderful experience with Jeff in our Service Department! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful weekend! :)

January 19, 2021

So happy my repair was covered under lifetime waranty!! Thank you! Really appreciated the complimentary rides since you had my car Monday-Wednesday. Everyone was very polite. More

by janetd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service drivers were nice, Jeff Bailey
Jan 19, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business here at Michiana! We appreciate you! Have a wonderful week! :)

January 19, 2021

Good service but $70 dollars for an oil change is a little too expensive if you ask me. 30 dollars to rotate my tires was reasonable I suppose. Friendly staff for sure! More

by digimani36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Jan 19, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for letting us earn your business! We appreciate you! Have a wonderful week!

January 19, 2021

Decent service. Pricing was outrageous, way more than what I expected. I had to decline to get it fixed there because I could not afford it. They don't have any payment options. More

by Stalsanders.sta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Jan 19, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you. Have a great day!

January 18, 2021

I am only giving this amount of stars because I came in for an oil change and my first oil change was supposed to be free. Yet I still paid the $44 since I had a coupon. Secondly. I am not even sure they g More

by Vandygriff1023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey, Marie Buckley
Jan 19, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you for your business! Have a great day!

January 18, 2021

Quickly got me in for a recall. Was completed first thing that morning. My vehicle was waiting by the door for me to come sign the paperwork More

by WCCARMON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Jan 18, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful week! :)

January 17, 2021

Truck threw codes related to a tsb 1804820. Went to dealer to schedule appointment. Truck went in the following day and problem appears to have been corrected after flashing the ecm. More

by jjonestnt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Jan 18, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great rating and review! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

January 16, 2021

Whatever questions I may have about my Jeep, however simple they may sound, I am treated respectfully. It is crucial not to be made of because of a lack of knowledge. The attention to the issues has alw More

by EONDRAKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know everyone that receives the Jeep upon arrival. , Jeff Bailey, Marie Buckley
Jan 16, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience here in our Service Department! Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

January 15, 2021

Very satisfied with the quality of work. It was nice and easy to communicate with the staff. Definitely will consider them for future mechanical concerns with my Jeep. More

by ugrinovkg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Jan 15, 2021 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are so happy you had a wonderful experience here at Michiana! Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

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