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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.6
706 Reviews

706 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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September 29, 2020

Pleased with the service! Parts were ordered and showed up in a timely manner. Help with rental car and use of courtesy car was a big help! Marie was on top of all aspects of my repair work. More

by Tommyd5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Sep 29, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are very happy you had a wonderful experience with Marie in our Service Department at Michiana! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

September 29, 2020

Always satisfied. Will recommend. Thank you Jeff and Service went above and beyond to help with the issues at hand. Always kept us in the loop and expressed our concerns to management. He needs to be co More

by eterrazas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Sep 29, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great rating! We are very happy you had a wonderful experience in our Service Department at Michiana! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

September 28, 2020

The service representative was great. No one wore a mask! Doesn’t the dealership know that there is a pandemic! Waiting room was outdated and dirty. The associates near her were talking about past employees More

by OM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Sep 28, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. We take all the proper precautions here for Covid-19. We wear masks and maintain proper social distancing. Please call 574-254-2010 and ask for Service Manager Justin Bratzler or Sales Manager Jarrod Enyart to discuss your situation more in private. Thank you for your business! Have a wonderful week!

September 28, 2020

Customer service is terrible.jeff is very rude. I hope I Customer service is terrible.jeff is very rude. I hope I don’t have to comeback there. They fixed my car but was unhappy there More

by EUNEM1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Sep 28, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private.

September 25, 2020

Service was great. Dylan was great in the car buying process. I had to bring my car back to have tires put on and the service department was great to work with. Very satisfied. More

by logan_tilley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan
Sep 25, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great rating and review! We are so happy you had a great experience with Dylan and our Service Department! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful weekend! :)

September 24, 2020

Always polite and professional. Marie listened to what I wanted and she made sure it was done. They corrected another service’s work. We will only continue to come back to MCDJ. More

by Trish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Sep 24, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words for Marie and great rating! We are so happy you had a wonderful experience here at Michiana! Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

September 24, 2020

This dealership is the best dealership that I've ever been to I went to another one prior to that. This dealership found the problem More

by debraswiental
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin bratzler, Marie Buckley
September 24, 2020

Thank you so much for finding what was wrong with my Jeep Wrangler when my own service center in Illinois botched up a dangerous recall. I no longer have the ‘death wobble’!!! I owe your service mechanics More

by MARYLITCH28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Sep 24, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for taking the time to write us a great review and rating! We are so happy we were able to assist you here. Thank you for letting us earn your business at Michiana Service! We will always be here for you. We appreciate you! Have a wonderful weekend! :)

September 24, 2020

Very friendly and fast service. Was my first oil change for my new Jeep. Very easy process. Loved having the service done for free too! Thanks! More

by rhonda_84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Sep 24, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great rating and review! We are so happy you had a wonderful experience here at Michiana in our service department! Thank you for letting us earn your business! We appreciate you! Have a wonderful weekend! :)

September 23, 2020

Visit went very smoothly. The woman that helped me was very nice and the oil change did not take as long as the estimeted time which was very nice. More

by kaanwood1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Sep 24, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great rating and kind words! We are so happy you had a wonderful experience in our Service Department. Thank you for letting us earn your business! We appreciate you! Have a wonderful day! :)

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