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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.6
706 Reviews

706 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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September 02, 2020

I was pleased with there service and customer service I am happy they resolved my problem with my recall so if I decide to buy an automobile I will consider you More

by Punchie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Sep 03, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great rating and review! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful weekend! :)

September 01, 2020

Great job Jeff.. you have done a lot to help this my situation and to service this vehicle.. hooding it is all done and no need to teturn More

by s.thiabat2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Sep 03, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and rating! We are so happy you had a great experience in our service department with Jeff Bailey! Thank you for your business! We appreciate you! Have a wonderful weekend! :)

September 01, 2020

Great work. Faster than promised. I’m a huge fan! I brought in our Fiat for a recall, prepared to wait for hours, and they turned it around in 90 minutes. More

by FIAT0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
Sep 01, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great review and rating! We are so happy you had a great experience in our Service Department with Jeff Bailey! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful week! :)

August 31, 2020

Did a great job! Thank you. I appreciate my car being serviced. Customer service was excellent. My car was serviced in a timely manner. I'm glad I chose Dodge. More

by CHERYL_HOLT37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Aug 31, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the great review and rating! We are so happy you had a wonderful experience in our Service department with Jeff and Marie! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

August 28, 2020

Customer service was very good, I appreciated the shuttle service. I did think prices were to high and there was a recommendation to have some fluids flushed which I had recently done. More

by ANNIE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know the name of the lady at the service desk., Christina Lemelin
Aug 28, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful weekend! :)

August 27, 2020

Took multiple calls and visits to get items ordered for my warranty work. I comment I received was “well it’s still under warranty”. Need huge improvements on communication with your customers. More

by emdittrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Aug 27, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call (574)254-2010 and ask for Service Manager Justin Bratzler to discuss your situation more in private. Thank you for your business! Have a wonderful weekend!

August 27, 2020

Your dealership was fast.your people were friendly and efficient.i like the business yet professional attention to the customer.the only thing about any dealership is they allways charge to much.no senior More

by Royjenkins64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Aug 27, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for your kind words and great rating! Thank you for letting us earn your business at Michiana! We appreciate you! Have a wonderful weekend! :)

August 26, 2020

Had to wait over 1hr 30mins for an oil change.. Was lied to.. Said the hold up on the wait was my vehicle was being was and didn't even get washed More

by GOLDEN8429
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Aug 27, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Please call (574)254-2010 and ask for Service Manager Justin Bratzler to discuss your situation more in private. Thank you for your business! Have a great day!

August 26, 2020

Dealership was friendly and nice but the cost of an oil and filter change was $50 more than other places. I made the mistake of not asking what the cost was before having them work on the vehicle. More

by JOEHAINES8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
Aug 27, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you for the kinds words. We are sorry you feel this way. Hopefully the quality of service is worth the money. Thank you for letting us earn your business at Michiana! Have a wonderful weekend! :)

August 25, 2020

I was very happy with the service department. I stopped in to set up an appointment and they took me in right away. While there I talked to the dealer who sold me my Jeep and he remembered the night I boug More

by WRVANDYKE081190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Buckley
Aug 25, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Thank you so much for the kind words and great review! We are so happy you had a great experience in our service department! Thank you for letting us earn your business! We appreciate you! Have a wonderful week! :)

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