Michiana Chrysler Dodge Jeep RAM Fiat - Service Center
Mishawaka, IN
705 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center
Excellent customer service. Visit was fast and easy. Employees were friendly as always. I take my Jeep Cherokee in for all its maintenance needs and recalls. Employees were friendly as always. I take my Jeep Cherokee in for all its maintenance needs and recalls. More
Service was very poor. I had to call each time (about 5 times) for an update on my car and only one person could give me any details about my car. times) for an update on my car and only one person could give me any details about my car. More
I always have great service and customer care with each visit! Kudos to Jeff, my go-to guy :) But truly everyone treats me well and professionally. visit! Kudos to Jeff, my go-to guy :) But truly everyone treats me well and professionally. More
Faster than they promised They finished my oil change faster than they promised..the price was lower than I thought it would be, the waiting area was nice. Jeff was very frien They finished my oil change faster than they promised..the price was lower than I thought it would be, the waiting area was nice. Jeff was very friendly. More
I appreciated the attention to detail and the quickness in getting my Jeep repaired. Jeff kept me informed on the status of my vehicle. And he was very courteous and professional in his interaction with me in getting my Jeep repaired. Jeff kept me informed on the status of my vehicle. And he was very courteous and professional in his interaction with me. And others as I waited for my Jeep and heard him interacting with others. More
Didn’t have to wait long at all, comfortable waiting area. Jeff was very nice and he was super busy but still made you feel like the only customer area. Jeff was very nice and he was super busy but still made you feel like the only customer More
Jeff needs to work on his customer service. He called me to tell me what the issues were with my jeep and told me he had to still call my warranty. 2 hours later i called him back and he informed me that he to tell me what the issues were with my jeep and told me he had to still call my warranty. 2 hours later i called him back and he informed me that he was too busy and keeps getting interrupted by customers to call and sit on hold with my warranty company. But excuse me thats his job to call them and not just let my vehicle sit there wasting time in the shop. Will not come back to your guys shop. Had issues the last time as well with xxxxty customer service!! More
I was seen promptly at arrival without appointment Jeff got my car in for oil change. Professional and quick in getting the job done. Excellent service !!! got my car in for oil change. Professional and quick in getting the job done. Excellent service !!! More