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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.6
705 Reviews

705 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

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July 29, 2020

Excellent customer service. Visit was fast and easy. Employees were friendly as always. I take my Jeep Cherokee in for all its maintenance needs and recalls. More

by GSAMADDER_16
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
July 28, 2020

Service was very poor. I had to call each time (about 5 times) for an update on my car and only one person could give me any details about my car. More

by Fgblove
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Jul 30, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you for your business! Have a great day!

July 28, 2020

I always have great service and customer care with each visit! Kudos to Jeff, my go-to guy :) But truly everyone treats me well and professionally. More

by LADYBAIRD8
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey, Marie Buckley
July 28, 2020

They had our vehicle from 8 am to over 3 pm. That’s over 7 hours. All they said was they’d call us once the parts came in. More

by RILEYAMBERSMITH
Recommend Dealer
No
Employees Worked With
Jeff Bailey, Marie Buckley
Jul 30, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

Sometimes it does take time to get parts from our suppliers in town. Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation in private. Thank you for your business! Have a great day!

July 24, 2020

Faster than they promised They finished my oil change faster than they promised..the price was lower than I thought it would be, the waiting area was nice. Jeff was very frien More

by pastorjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
July 23, 2020

I appreciated the attention to detail and the quickness in getting my Jeep repaired. Jeff kept me informed on the status of my vehicle. And he was very courteous and professional in his interaction with me More

by INDCRNSHKR
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
July 22, 2020

Didn’t have to wait long at all, comfortable waiting area. Jeff was very nice and he was super busy but still made you feel like the only customer More

by mccausland.2
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
July 22, 2020

Very nice service! Got a oil change and very fast service got me in and out. Thank you guys! I will be coming back Soon. More

by Anfernee Shelby
Recommend Dealer
Yes
Employees Worked With
Tom , Jeff Bailey, Marie Buckley
July 22, 2020

Jeff needs to work on his customer service. He called me to tell me what the issues were with my jeep and told me he had to still call my warranty. 2 hours later i called him back and he informed me that he More

by Nnicolelynn95
Recommend Dealer
No
Employees Worked With
Jeff Bailey
Jul 27, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are very sorry you feel this way. Thank you for your business! Please call 574-254-2010 and ask for Service Manager Justin Bratzler to discuss your situation more in private. Thank you. Have a wonderful week!

July 20, 2020

I was seen promptly at arrival without appointment Jeff got my car in for oil change. Professional and quick in getting the job done. Excellent service !!! More

by vt76
Recommend Dealer
Yes
Employees Worked With
Jeff Bailey
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