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Michiana Chrysler Dodge Jeep RAM Fiat - Service Center
Mishawaka, IN
705 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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705 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center
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Verified Customer
July 10, 2020
This place is expensive. Mark up on parts is double to triple retail. I also have to pay for a dealer software update. There shouldn't be a charge for a computer update. triple retail. I also have to pay for a dealer software update. There shouldn't be a charge for a computer update. More
by LISA.N.LEDGER
Employees Worked With
Jeff Bailey
July 10, 2020
I have patronized the service dept. at this dealership for several years..2 associate service managers stand out relative to providing excellent customer service for both of my Jeep Grand Cherokee. Be for several years..2 associate service managers stand out relative to providing excellent customer service for both of my Jeep Grand Cherokee. Ben and Jeff are to be commended ! More
by h.m.davis48
Employees Worked With
Ben Bamber, Jeff Bailey
July 10, 2020
Satisfied with service Service was was quick and efficient. Although I think the price is a little bit expensive I would refer other customers to use Michiana Chrysler Dodge Service was was quick and efficient. Although I think the price is a little bit expensive I would refer other customers to use Michiana Chrysler Dodge Jeep for a oil change More
by JAZPRINCE852002
Employees Worked With
Jeff Bailey
July 10, 2020
They are very friendly and helpful. The service department is great. However, when I went to get a car for my daughters' they did not have the best interest rate. So I went somewhere else. department is great. However, when I went to get a car for my daughters' they did not have the best interest rate. So I went somewhere else. More
by Bhabas
Employees Worked With
Marie Buckley
July 09, 2020
Great job figuring out what was wrong with my vehicle and part was in stock but took three days to get back. Dropped off Monday at 8 am and didn't get back till Wednesday 4 pm. part was in stock but took three days to get back. Dropped off Monday at 8 am and didn't get back till Wednesday 4 pm. More
by TKLEMPAY
Employees Worked With
Jeff Bailey
July 08, 2020
Service consultant, Jeff Bailey seemed kind and professional. I paid 500$ for a job that didn't fix the problem. You should offer loaner cars. professional. I paid 500$ for a job that didn't fix the problem. You should offer loaner cars. More
by VRINGOLE
Employees Worked With
Jeff Bailey
July 07, 2020
Car was sold to me with a damaged engine. Though the warranty covered the repairs, I was without a car for 2/3 weeks. Rental only covered 1 week. When the car was returned to me, I was told that it was warranty covered the repairs, I was without a car for 2/3 weeks. Rental only covered 1 week. When the car was returned to me, I was told that it was in better condition than when I bought it and that it had a brand new engine - 1. that was a lie, it is not a brand new engine. 2. Gas was left on empty due to probably having to empty it out for service but no heads up. 3. Steering wheel now squeaks. 4. Pedals shakes when I turn now. 5. A broken handle still was not fixed (one of the issues immediately noticed after bought and one of the reasons why I took it in) 6. And car left me stranded just 3 days after I picked it up because items were not put back in place correctly under the hood. More
by yvette.martinez8611
Employees Worked With
Jeff said car was in better condition due to having new engine.
July 07, 2020
Customer service was not great . Could of been handled better. And got Jeep back and transmission still acting up slipping . Calling them to take it back better. And got Jeep back and transmission still acting up slipping . Calling them to take it back More
by BETH332077
Employees Worked With
Jeff
July 06, 2020
The lady Marie I was dealing with was super! But the fact that they had my car more then a whole day even with a appointment. Not happy about that. The labor was expensive. I like the customer service not th that they had my car more then a whole day even with a appointment. Not happy about that. The labor was expensive. I like the customer service not the work done. More
by Hwallaceangel123
Employees Worked With
Christina Lemelin
