Back

Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Mishawaka, IN

3.6
702 Reviews

702 Reviews of Michiana Chrysler Dodge Jeep RAM Fiat - Service Center

Sort by
July 01, 2020

My vehicle was in and out very quickly even though they were busy and Marie was very professional and helpful. I had a great experience. More

by Hannah
Recommend Dealer
Yes
Employees Worked With
Marie, Jeff, Patrick
July 01, 2020

Im very unsatisfied our 2015 Jeep had a broken seat belt had to go to another dealer to get results they didn’t charge me you did for something I had apart More

by PGRENERT
Recommend Dealer
No
Employees Worked With
Jeffrey D Bailey
Jul 07, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are sorry you feel this way. Please call (574)254-2010 and ask for Service Manager Justin Bratzler to discuss your situation more in private. Thank you for your business! Have a wonderful week!

July 01, 2020

They always do professional work and give you good advice on what you should get done on the car. Easy to schedule an appointment and get information on your car in a timely fashion. More

by sdobrzykowski
Recommend Dealer
Yes
Employees Worked With
Service department
July 01, 2020

I had difficulty unzipping the back window of my Jeep because the teeth were bent. (We recently bought it used out of town and this was our first attempt to unzip.). I called on a Monday and they got me More

by MAUREENMAGERS
Recommend Dealer
Yes
Employees Worked With
Service Department was great!
June 30, 2020

I won't be coming back after my oil change Saturday morning that afternoon I had an oil leak when I stop in on Monday they told me I would have to wait there were three ahead of me I felt I already pai More

by AWNINGMAN1006
Recommend Dealer
No
Employees Worked With
Not look it up my name is Robert Lowry
Jul 07, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are sorry you feel this way. Please call (574)254-2010 and ask for Service Manager Justin Bratzler to discuss your situation more in private. Thank you for your business! Have a wonderful week!

June 30, 2020

Did great job done in timely manner . Nice people to work with . Clean shop area and nice waiting area to hang out in while vehicle getting serviced More

by HAPPYCAMPER04
Recommend Dealer
Yes
Employees Worked With
Service dept
June 29, 2020

I came back to this place hoping to have a better service than a couple times before. Just to find out the the service was about the same if not worst, I git my car diagnosed high $$ one happened not to hav More

by Ahtoheb
Recommend Dealer
No
Employees Worked With
Jeffrey D. Bailey
Jul 07, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are sorry you feel this way. Please call (574)254-2010 and ask for Service Manager Justin Bratzler to discuss your situation more in private. Thank you for your business! Have a wonderful week!

June 29, 2020

Bill $3,200 problem never fixed. Had popping noise. Diagnoses - 2 days. Replaced front differential, tie rods and ball joints did alignment (steering wheel now cocked). Week in shop.. More

by RB1HARAMIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Bailey
Jul 07, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are sorry you feel this way. Please call (574)254-2010 and ask for Service Manager Justin Bratzler to discuss your situation more in private. Thank you for your business! Have a wonderful week!

June 27, 2020

We have always been pleased with our salesmen and manager with our vehicle purchases. However, we were told we get 4 free oil changes, which I did with my 2017 Jeep Cherokee, which has approximately 30,000 m More

by KATHYVANRN
Recommend Dealer
No
Employees Worked With
Don’t remember
Jul 07, 2020 -

Michiana Chrysler Dodge Jeep RAM Fiat responded

We are sorry you feel this way. We give one free oil change with purchase now, it used to be 4 free a long time ago. If you bought a new Jeep Wrangler, there was a Jeep Wave program that provided you with 4 free oil changes. Jeep Corporate is getting away from this and it might be ending in 2021. Please call (574)254-2010 and ask for Service Manager Justin Bratzler to discuss your situation more in private. Thank you for your business! Have a wonderful week!

June 27, 2020

I enjoy coming to this dealership I seldom have to wait very long, everyone is friendly and courteous. The waiting room is spotless when I’m ready for anew vehicle I will be checking with them. 😊 More

by HPROCK
Recommend Dealer
Yes
Employees Worked With
Service Department
...
68
...