Mid-Hudson Subaru

It’s too soon to give a rating. I can say at this point I liked the old building and workers better. But this may change over time. I can say at this point I liked the old building and workers better. But this may change over time. More

Good customer service. Service completed earlier than expected. I would recommend them. Looking forward to going back. Service completed earlier than expected. I would recommend them. Looking forward to going back. More

The general manager (Terence) and sales department (Trish) is focused on customer satisfaction. They will work with the customers to be sure they are happy with their purchase. They are upfront and ho (Trish) is focused on customer satisfaction. They will work with the customers to be sure they are happy with their purchase. They are upfront and honest. More

Very helpful with my questions and accommodating with the ability to give me a ride home ability to give me a ride home More

Courteous staff, wonderful new facilities, spaceous, open and comfortable. Service department staff are knowledgeable and friendly. Follow up is superb. Wait time is reasonable and amenities are very good. and comfortable. Service department staff are knowledgeable and friendly. Follow up is superb. Wait time is reasonable and amenities are very good. More

I went into the dealer with a tire pressure problem with no appointment. They couldn't have been nicer. Eric took the time to thoroughly check my tires and found a nail. They got me in and repaired the no appointment. They couldn't have been nicer. Eric took the time to thoroughly check my tires and found a nail. They got me in and repaired the tire. Excellent service when I needed it. I so appreciated Eric who listed to what I said and that I wasn't brushed off or turned away for an appointment. They were terrific and I'm happy to share. More

Rich was able to make the whole car purchasing process very easy to navigate. He understood my needs/concerns and was able to make the purchase experience very easy very easy to navigate. He understood my needs/concerns and was able to make the purchase experience very easy More

They were attentive and polite and on time. Someone was always there to help you. Someone was always there to help you. More

Had a simple oil change and NY state inspeciton, with an appontment, but had to wait over 2 hours. I asked about some other issues, battery charging and headlight aim. Service tech didn't seem to know that appontment, but had to wait over 2 hours. I asked about some other issues, battery charging and headlight aim. Service tech didn't seem to know that the HID headlights on my car are self-leveing, and have no manual adjustment settings. Also, they could not tell me if the newest ECM patch for battery charging had previously been applied. Whole experience was very unsatisfactory. I plan to visit a different Subaru dealer for futue service appointments. More

Mid Hudson Subaru made the car-paying process so easy. In the past, when dealing with other dealerships, I felt pressured and overwhelmed. They allowed me time to choose what would work best for me. I lov In the past, when dealing with other dealerships, I felt pressured and overwhelmed. They allowed me time to choose what would work best for me. I love my new car. More