Middletown Toyota

Great experience purchasing used 4Runner I just went in for an oil change on my older 4Runner and while waiting, roamed around the lot. There I saw the Trail model that I thought had been sol I just went in for an oil change on my older 4Runner and while waiting, roamed around the lot. There I saw the Trail model that I thought had been sold after the internet sales team failed to follow thru on my correspondence. I met Bob who showed me the truck and after a test drive, I decided to purchase. Bob was very helpful in getting all the extras that I requested. He even came in on his day off to help with the delivery. I met Nick in finance who explained all the coverage that this certified used vehicle came with. After arranging financing with DCU, I was able to drive home after Bob had emissions done and Nick got the registration completed right on site. When I called Bob about a problem with the stereo, he arranged a service call with Chuck the next day. Then I met Frank, the electronics guy, who updated the firmware and explained how to operate the remote start which I had purchased (at a discount!). Even Joe Klimas helped with the service call...great experience overall! If you've heard the commercial, you know the jingle I sing when I get in my new used 4Runner! More

Friendly quick service With every visit everyone is very friendly and nice. The service department is amazing they don’t recommend “other” things to add on. I have had exper With every visit everyone is very friendly and nice. The service department is amazing they don’t recommend “other” things to add on. I have had experience with other dealerships that I felt pressured to do things I didn’t want to have done to my vehicle. It is a relief to do to a dealership that isn’t being pushy with add ons. This team is amazing! More

Prompt, polite, and professional We have been bringing our cars (all Toyotas) to Middletown Toyota for over 20 years. The service has always been excellent. Keep up the good work. We have been bringing our cars (all Toyotas) to Middletown Toyota for over 20 years. The service has always been excellent. Keep up the good work. More

Great overall experience. Awesome overall experience. No pressure and upfront pricing. Very fair on our trade. Sales associate Jasmine was great to work with. Would definitely Awesome overall experience. No pressure and upfront pricing. Very fair on our trade. Sales associate Jasmine was great to work with. Would definitely recommend Middletown Toyota. More

Excellent and compassionate towards service needs and budget The man helping me (I cannot remember his name- he was at the service desk) was able to give me a good price on brakes because I couldn’t afford them The man helping me (I cannot remember his name- he was at the service desk) was able to give me a good price on brakes because I couldn’t afford them at the time. He was kind and compassionate towards my situation and wanted to ensure I got the brakes done because I really needed them. I am so grateful for his kindness. I live in torrington but will be going back to middletown for my back brakes as well. I also spoke with Sam about my lease and he was extremely helpful and understanding about my situation as well and clearly gave me my options. More

90K Service Service was completed as scheduled under the estimated cost with no problems. Oil changed, tires rotated, filters replaced, axle oil changed, multipoi Service was completed as scheduled under the estimated cost with no problems. Oil changed, tires rotated, filters replaced, axle oil changed, multipoint inspection. Thank you Chuck Hill for supporting the service and explaining everything to me. More

Little confused. I called for routine checkup. Had just got a postcard to suggest that I schedule the Butler service I had paid for. Staff personnel that took my call I called for routine checkup. Had just got a postcard to suggest that I schedule the Butler service I had paid for. Staff personnel that took my call gave me an appointment to have both done. Turned out I am not permitted to have Butler service until January 2019. No big deal. I suppose it was better than not to have “ set aside” extra time. Evan at check in very nice. More

Súper nice Very Good experience,Bill was nice and explains well,I receive a call from the sales (Bill),to make sure I understand everything and to tell me that I Very Good experience,Bill was nice and explains well,I receive a call from the sales (Bill),to make sure I understand everything and to tell me that I’m not going to regret to purchase a Yoyota car. More

Change blower recall Always on time and precise Happy and great people Thank you to Kevin Call me right away Car ready in minimum time Thank you I like my car a lot Always on time and precise Happy and great people Thank you to Kevin Call me right away Car ready in minimum time Thank you I like my car a lot More

Pleasant experience with no surprises Easy and pleasant buying experience. They worked with me on my trade and they were honest throughout the process. I would recommend the sales departme Easy and pleasant buying experience. They worked with me on my trade and they were honest throughout the process. I would recommend the sales department if you are looking for a new or used car. More