Middletown Toyota

Maintenance of RAV4 Stopped in to have tire pressure checked, saw we had an appointment for the end of the week to get an oil change. Asked if we wanted to do that now, s Stopped in to have tire pressure checked, saw we had an appointment for the end of the week to get an oil change. Asked if we wanted to do that now, said yes, in 45 minutes we were done. Great service. More

Another Excellent Experience Brought my 2017 Camry in for its 25k-mile and Auto Butler service. In advance of appointment, staff was very helpful and understanding with my need to Brought my 2017 Camry in for its 25k-mile and Auto Butler service. In advance of appointment, staff was very helpful and understanding with my need to reschedule the previous date/time of said appointment. Needed to leave my car with them for the service, but they got me in and out quickly on the drop off, and then generously provided a shuttle to bring me to work. A few hours later when the car was ready, they then sent a shuttle back out to get me. I've always appreciated the above-and-beyond lengths to which these guys go for me. More

Friendly but had hiccups I have gone to Middletown Toyota many times for my service needs, and have dealt with many of their techs. Their service advisors are usually very fri I have gone to Middletown Toyota many times for my service needs, and have dealt with many of their techs. Their service advisors are usually very friendly and knowledgeable, but I have had hiccups along the way. Oil plug not screwed back on so oil leaks out, radio not hooked back up after an airbag recall, miscommunication between departments... I tend to overlook these hiccups, even though they happen frequently during my service visits, because I feel like the service manager is trying hard to run a successful department, and will admit (and make right) when his team makes a mistake. The techs are friendly, the manager tries hard, but too many times I have had to go back after a service because something wasn't done right, or make a phone call because something want communicated correctly. It tends to be frustrating. More

Thank you Pleasant, well explained, comfortable waiting area. Purchased a 2017 toyota camry xle on 01/10/19. Serviced on 01/19/19 for recall on part. Sales per Pleasant, well explained, comfortable waiting area. Purchased a 2017 toyota camry xle on 01/10/19. Serviced on 01/19/19 for recall on part. Sales person, manager, finance, and assistant for vehicle receiving were all fantastic! Mr Sokol, Mr Vincent Lombardi were attendant to my questions and concerns. More

Grate experience Vary friendly, there was no pressure, listen to what I wanted and got it for me. I’d definitely recommend them the whole experience was easy Vary friendly, there was no pressure, listen to what I wanted and got it for me. I’d definitely recommend them the whole experience was easy More

On time and fast. Taken right in at time of appointment as usual, efficient, fast service. Scheduled next appointment, quickly reviewed problems found and had price inf Taken right in at time of appointment as usual, efficient, fast service. Scheduled next appointment, quickly reviewed problems found and had price information immediately available. More

Awesome customer service, quick, and fair! The staff expertly and quickly took care of my issues, which were a periodic maintenance check and replacing recalled airbags. The team also found a The staff expertly and quickly took care of my issues, which were a periodic maintenance check and replacing recalled airbags. The team also found a couple of other issues that needed fixing (wipers and transmission flush). The team is friendly, helpful, and responsive. They're great ... I've been bringing my Toyotas to them for thirty (30) years for servicing, even though I live in the New Haven area, and I'm not about to change! More

Great service and friendly staff! My Toyota was do for service and the service dept. Informed me about my worn tires and also upcoming service that needs to be done. They weren't pushy My Toyota was do for service and the service dept. Informed me about my worn tires and also upcoming service that needs to be done. They weren't pushy and quoted me prices and explained to me that the upcoming tune up that will need to be done is expensive because of the labor involved! They seemed to be up front and I appreciate that!- More

Used car purchase They were very friendly and no pressure. Answer all questions quickly. The delivery process was great. Thourly reviewed all options on the car. A a They were very friendly and no pressure. Answer all questions quickly. The delivery process was great. Thourly reviewed all options on the car. A a More

Great service 4 runner had a recall on passenger airbag had oil change. Kept 4 runner gave me a loaner for the day excellent service always use my Middletown Toyota 4 runner had a recall on passenger airbag had oil change. Kept 4 runner gave me a loaner for the day excellent service always use my Middletown Toyota More