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Middletown Toyota
Middletown, CT
972 Reviews
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972 Reviews of Middletown Toyota
October 04, 2012
I want you to know that I am very pleased with the quality of service received at Middletown Toyota. I sincerely appreciate Mr. Chuck Hills responsiveness and the way he conduct business. Mr. Hills w quality of service received at Middletown Toyota. I sincerely appreciate Mr. Chuck Hills responsiveness and the way he conduct business. Mr. Hills was a gentleman and went out of his way to help me. I will recommended Middletown Toyota to others because of the treatment I received there. I look forward to doing business with you. Sincerely, Harry Hernandez (860) 262-5449 More
by Harry Hernandez
Employees Worked With
Chuck Hills
September 27, 2012
From the beginning Middletown Toyota was a great choice. Good deal, superior customer service, honest and caring. I will defiantly recommend this dealer to all of my friends and family. They found us a car Good deal, superior customer service, honest and caring. I will defiantly recommend this dealer to all of my friends and family. They found us a car we wanted with a great financing rate and a car payment we can afford. Special thanks to Julie for going above and beyond (even though she was feeling under the weather)to make this a positive experience, for my family..CJ great customer relations! Seems young, but Very knowledgable of his products and brand. He is going places! Every one there treated us like a family member.. One man even opened the door for me..this dealership changed my mind about the fear of buying a car. More
by Jj2012
Employees Worked With
CJ (sales) Julie (finance manager) Christine (introducing me to my new car) Joe (owner)
August 08, 2012
This is my second new car I have negotiated over the internet. Believe me it is the way to go, Heather was very to the point, prepared, and wasted no time. I am sure not having to finance helps make the internet. Believe me it is the way to go, Heather was very to the point, prepared, and wasted no time. I am sure not having to finance helps make the process easier. I think the price for my trade was fair, and the price for my new Prius V was better than Westbrook Toyota gave me. Of course a lower purchase price is better. More
by Jannine
May 26, 2012
BEWARE of Middletown Toyota's so-called deposit policy!!!! My husband and I visited the dealership around 6 pm on the night of 5/24/12 to look at their used auto inventory. My husband found a car h policy!!!! My husband and I visited the dealership around 6 pm on the night of 5/24/12 to look at their used auto inventory. My husband found a car he was interested in and decided to put $1,000 down on it. However, after we talked more about it at home, he changed his mind. He called the sales person first thing the next morning and they refused to refund the deposit. IT WAS LESS THAN 24 HOURS WHEN HE NOTIFIED THEM!! I personally went down to the dealership myself because I felt this was incredibly unethical and unfair. When I expressed the fact I felt my husband had been deceived, General Sales Manager Terry Schnurr proceeds to insult me by saying, "The only deception going on seems to be between you and your husband." How disgusting! Needless to say, if you're looking at cars at this dealership, think long and hard before giving them any kind of deposit. I would NEVER purchase a car from these people after this experience. More
by Jamie55
Employees Worked With
Bob Magnano and Terry Schnurr
April 22, 2012
I have been buying cars and having them serviced at Middletown Toyota since 1989. I found the experience of purchasing this latest vehicle a Tacoma Access Cab Truck to be even more customer friendly t Middletown Toyota since 1989. I found the experience of purchasing this latest vehicle a Tacoma Access Cab Truck to be even more customer friendly than in the past. I have been very satisfied and would plan future purchases based on this latest one. More
by MaleckyT
Employees Worked With
Robert Magnano & Julie Olson
April 14, 2012
The absolutely worst experience I have ever had in more than 50 years of buying autos. This would have been my ninth Toyota (my first was a 1973 Red M Celica ST), and I had bought six or seven of them usi than 50 years of buying autos. This would have been my ninth Toyota (my first was a 1973 Red M Celica ST), and I had bought six or seven of them using the same Credit Union and the same type of instrument I offered Middletown Toyota. No deal. So I offered to leave the car there until the check had cleared. No dice. And this after spending weeks researching vehicles and dealerships. I thought I had found a great dealership, but it was not so. Therefore, I say to Middletown Toyota: You are the worst dealer I have ever experienced, and I think people who deal with you should watch their backs. One of your people in Finance should be fired for starters...he was INSULTING to me. Too bad some really nice people work for you...you surely don't deserve them. Ben, Julie, and Mark were very kind and tried to make things happen, but you would not even consider this deal. You lose, because I and my friends will not be coming over there anymore. Of course, I live far away in Portland, so you don't have to worry about my feelings. I will not name those who gave me a bad time...you know who you are. More
by Melbray
Employees Worked With
Ben, Julie, Mark, and Unnamed People
April 05, 2012
Very good dealer, easy transaction. Purchased 2012 RAV4 Very good dealer, easy transaction. Purchased 2012 RAV4 via internet and phone.I dealt with Ms.Heather Katuzney, Internet Sales Manager, who was hone Very good dealer, easy transaction. Purchased 2012 RAV4 via internet and phone.I dealt with Ms.Heather Katuzney, Internet Sales Manager, who was honest, patient and professional. Got a good deal on a new purchase and trade in. Mr.Joseph Bianco,Financial Services Manager,was courteous and professional. I recommend the Middletown Toyota. Thank you all. More
by hanna.pasternakrocki
March 24, 2012
Salesman was very friendly.He spent time with me and my wife showing different car models and price ranges to accomadate are financial needs.The showroom had a pleasant atmosphere.We ended up buying a new wife showing different car models and price ranges to accomadate are financial needs.The showroom had a pleasant atmosphere.We ended up buying a new Camry Hybrid.I bought my first Toyota from this dealership in 1969,a Corona and another one in 1970,a Corona Mark 2, both cars served me well.Also bought a 1996 Camry, which one of my son is still driving today from the same dealership. More
by Monagene
Employees Worked With
Sam Askar
February 23, 2012
I came down to purchase a used tundra. Bob b was very friendly, helpful, and very informitive. My credit score was awful, however Julie got me a great interest rate. She is also very friendly, even while friendly, helpful, and very informitive. My credit score was awful, however Julie got me a great interest rate. She is also very friendly, even while quitting the butts, keep it up not easy. Marc made the price happen. Blue tooth girl was great I didn't feel rushed even though she had a handful of vehicles after me. Ighdfvbb More
by jdjduggan
Employees Worked With
Bob B, Julie, Marc, very attractice girl who knows everything about blue tooth
February 23, 2012
Third car from Middletown Toyota. They get the job done. Sam is dedicated and awesome to work with. I would recommend stopping in and seeing Sam, he will help you find the car that you're looking for. Sam is dedicated and awesome to work with. I would recommend stopping in and seeing Sam, he will help you find the car that you're looking for. More
by Ljlami
Employees Worked With
Sam
