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Middletown Toyota - Service Center

4.7

319 Lifetime Service Reviews

634 Newfield St, Middletown, Connecticut 06457

319 Reviews of Middletown Toyota - Service Center

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September 17, 2018

"Excellent Service"

- SUSANDKELLY8

Middletown Toyota is a great dealership. I specifically bought my second Camry from them because of the excellent service I have received. Repairs are always explained and I find the service department very courteous and reliable. Rental cars or rides homes are also provided by Toyota. I would highly recommend Middletown Toyota!

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Recommend Dealer
Yes
Employees Worked With
Bob Magnano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Service Dept staff
September 14, 2018

"Recall for Maintenance"

- JILLIP44

Staff was fine and hopefully all went well. This is all that I have to say. You don't go out of your way for me as a buyer of a automobile why should I go out of my way for you.

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Recommend Dealer
Yes
Employees Worked With
Frank
September 14, 2018

"Stress free service"

- Claudia

I highly recommend Middletown Toyota service department. John was exceptionally helpful, friendly and welcoming. . I expected to be waiting for a couple of hours but my 50,000-mile service was done expeditiously. I'm very pleased with my experience. The waiting area is also very comfortable.

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Yes
Employees Worked With
I was helped by John in the service departmet. I wish I got his last name but he was awesome!!!
September 14, 2018

"Oil change and general check"

- OUIZEE616

I have never had a bad experience @ my Toyota dealership. Friendly, helpful and answer any questions. I have been a customer for over ten years and have always found them courteous and friendly. I love my Toyota.

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Recommend Dealer
Yes
Employees Worked With
Marc Brubaker
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bill Dwyer
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bob Magnano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 13, 2018

"Accessory up grade "

- cparm

Service manager was very friendly and helpful, and waiting time was short for installation, and overall a very good experience Like this Dealership and the Associates that make this happen. Thank You All Craig A Parmelee

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Recommend Dealer
Yes
Employees Worked With
JOHN Service Associate
September 13, 2018

"50,000 Mile Service"

- PDYKA

I had my car in for it's 50,000 mile service. My service rep Chuck Hills was great to work with. The service was done in a timely fashion.

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Recommend Dealer
Yes
Employees Worked With
Chuck Hills
September 12, 2018

"Overall good experience..."

- joncoler

I bring my Prius here for every service and never had a problem however this service was a bit different. After rotating the tires the mechanic didn’t put the wheel covers (hubcaps) in well and they were barley attached. When I got home I had to put them on completely. I’m just glad I didn’t lose one!

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Recommend Dealer
Yes
Employees Worked With
Non listed
September 12, 2018

"service experience"

- INDERSINGH

Very good reception. Service representative was very friendly and helpful. He explained the requirement in a very clear way. I definitely enjoy getting my car serviced here. I had bought the car here 5 years ago and have never been to any other service station.

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Recommend Dealer
Yes
Employees Worked With
Lino Giarratana
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Charlie
September 12, 2018

"service for tires"

- HWFARRELL

Tire light came on. I did not have an appointment but service dept took my car in immediately and I was driving out of service center 10 min later!

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Yes
Employees Worked With
September 11, 2018

"Service "

- DianeOblon

When I called to make an oil change appointment, I was placed on hold for 15 minutes listening to music before someone in the service department picked up to make my appointment. When I arrived for my scheduled service appointment, the wrong vehicle on my account was scheduled. Apparently the girl who made the appointment was not paying attention as to which one of my vehicles needed service. Therefore new paperwork had to be created.

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Recommend Dealer
Yes
Employees Worked With
1
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