1. Made service appointment online, which I love.
2. Arrived in the service bay, and was helped immediately.
3. Processed in quickly, and headed to work area for office connect time.
4. Got car back in an hour, which was good time considering the service being done.
5. Quick checkout.
6. Al interactions courteous and professional.
I called Middletown Toyota as soon as I damaged a tire so badly that I knew I would need two new tires. They quickly checked their inventory and gave me an appointment for the next day. When they determined that the rim was bent so badly that the new (front) tires couldn’t be balanced, they improvised a solution that worked fine until the new rim arrived. I was able to get another appointment to install the rim and position and rebalance the tires on the first day that I was available.
As you know, we bought our 2005 Toyota Corolla NEW at your dealership. Although it is a 30-40 minute drive to have it serviced (and pass several Toyota Dealerships on the way), it is so worth the drive to have our car serviced by your professionals. Your service people are the best!
After having had 4 new tires put into my car in January, 2 months later I had an unexpected flat tire secondary to something in the road. My car has run flats and no spare. Last minute, Middletown Toyota was able to squeeze me in and replace my tire last minute to get me on my way. All this was done at no charge thanks to Toyota’s road hazard guarantee!
After oil change which went well I went to your emissions building early on sat morning they only
accept caSh all I had was a fifty dollar bill and they could not make change give them so money to open with I went somewhere else