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Midlands Toyota

Columbia, SC

4.3
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

February 10, 2021

Malachi was absolutely amazing! He displayed exceptional customer service and really made my experience worthwhile. He did a great job at helping me find exactly what I was looking for and tried his best to More

by DESTINYSMCFADDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MALACHI HOLLEY
Feb 11, 2021 -

Midlands Toyota responded

Thank you for coming in to shop with us! We are proud to hear that you received 5-star service. Enjoy your car, and let us know if you need anything!

February 10, 2021

Friendly, helpful people. We did not have enough information about warranty coverage and costs in advance to make a decision on the spot. Otherwise a very positive experience. More

by BONNYM
Recommend Dealer
Yes
Employees Worked With
ED DOHERTY
Feb 11, 2021 -

Midlands Toyota responded

Thank you for your review! We appreciate your compliments for our team, and we're glad you had a good experience. If there is anything else we can help you with, please let us know!

February 10, 2021

This is the most professional run dealership I have ever experienced. The service advisor Barry Davis was great to work with. Barry kept me apprised of the work that needed to be done and when it required More

by TIMS7759
Recommend Dealer
Yes
Employees Worked With
Barry Davis
Feb 11, 2021 -

Midlands Toyota responded

Thank you for choosing to service with us! We're glad to hear that all of your needs were met and that you are so satisfied. We're here if you need anything down the road!

February 10, 2021

Interaction with sales team and financial department was professional and reassuring, however I wished I could have used my bank as the lender and felt like that question was not answered as to why. There More

by hightower_kimberly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Joe Medina, TORI STOKES, JAMES BERTHA
Feb 11, 2021 -

Midlands Toyota responded

Thank you for your feedback, Kimberly! We do apologize for any miscommunications that may have occurred during your visit, but we're glad to hear that you had such great experiences with our team. If you have any further questions, please don't hesitate to contact us!

February 10, 2021

Victor is always friendly and helpful with his recommendations as my service adviser. My appointment time was on point and as always a great experience from beginning to end. More

by Jose A Guzman - Bonano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Feb 11, 2021 -

Midlands Toyota responded

Thank you for the great review, Jose! We are proud to hear about the work Victor does for you. We hope to see you again soon!

February 09, 2021

I had great experience at Dick dyer they were very patient and understanding of what I wanted. Mr.Tre was a very nice and professional your man. More

by Lreesey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Carter, TRE MARTIN
Feb 10, 2021 -

Midlands Toyota responded

Thank you so much for letting us know about your time, and congratulations on your new vehicle. We're happy to hear that our team helped you find exactly what you wanted. If you have any other questions, please don't be afraid to reach out!

February 09, 2021

He did great and had a lot of knowledge on my car. I was really happy to see that there are still nice people in this world! More

by JESSE.TRAMMELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Trammell
Feb 10, 2021 -

Midlands Toyota responded

Thank you so much, Jesse, for the feedback about your time with our service team. We look forward to working with you again during your next appointment.

February 09, 2021

I was highly disappointed with the service I received today! I brought my car back for a service that was a fault on Dick Dyers part. I asked for a removal of the dashboard that had my radio cord stuck b More

by THEPENNEYSPTL
Customer Service
Recommend Dealer
No
Employees Worked With
Barry Davis
Feb 11, 2021 -

Midlands Toyota responded

While we appreciate your feedback, we regret that you have concerns regarding the customer service associated with your service experience. Please know that our team puts a large emphasis on customer service, so we would like an opportunity to discuss this matter with you and work to get it addressed. At your convenience, please reach out to our Service Manager, Daniel Peterson, at (803) 691-5602. Thank you.

February 09, 2021

Everything went very well. From making the appointment on the phone, and once I arrived for my appointment time and to the very end after the services were complete. Great job. More

by KSutton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Feb 10, 2021 -

Midlands Toyota responded

Thank you for letting us know about the ease of your appointment. We are so happy to hear we could assist you and your vehicle recently and look forward to your next appointment.

February 09, 2021

Dwight went above and beyond for us. He was friendly and helpful. It was a pleasure to work with Bobby in finance as well. We appreciate the service from everyone and we are so pleased to have a new, reliab More

by Savannah Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Hylton, Randy Creech
Feb 10, 2021 -

Midlands Toyota responded

Thank you so much for the kind review, Savannah. We strive to provide the best experience we can to help you find the vehicle that suits your needs. It is so great to hear that Dwight and Bobby could assist you with your purchase and look forward to helping you again.

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