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Midlands Toyota

Columbia, SC

4.3
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

January 19, 2021

Newly hired Cody Arnold did a great job, very courteous, very patient in explaining what was happening. I would request his service upon future visits. More

by verabailey01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Arnold
Jan 20, 2021 -

Midlands Toyota responded

We really appreciate your review! It's great to hear that Cody did such a great job helping you with your vehicle, we will certainly pass along your kind words. If there is anything else that we can do for you please give us a call!

January 19, 2021

I was very pleased with the help I had from test drive to getting the vehicle I desired. Collins Harper was very knowledgeable and pleasant to work with. I would recommend any friends to your dealership. More

by VICKIEANN1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Carter, COLLINS HARPER
Jan 20, 2021 -

Midlands Toyota responded

Thank you for your review, Vickie! We are so glad to hear that the team was able to get you the vehicle you were looking for while answering all of your questions. If there is anything else that you need please feel free to reach out!

January 18, 2021

Not happy at all with this dealership. The employees,the ones we dealt with had no personality at all. The finance guy was a giant xxxxxx bag. Not one person thanked us for our business. The sales person ne More

by wdowney765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Carter, Dennis Risher, TORI STOKES
Jan 18, 2021 -

Midlands Toyota responded

Thank you for taking the time to share you feedback with our team. Please know that we greatly appreciate your decision to work with our team and want to make sure we have the opportunity to assist you with any ongoing questions or concerns. At your convenience, please reach out to Matt MacIntyre at (803) 786-4111. We hope to earn back your trust!

January 18, 2021

Nice people work there but they try to rip you off with extra $2000 charge for stuff you don't need. You can make better deal somewhere else. More

by DKNIGHT26.DK
Friendliness
Price
Recommend Dealer
No
Employees Worked With
WILLIAM ODOM
Jan 19, 2021 -

Midlands Toyota responded

Thank you for taking the time to share this feedback with us. Please know our team aims to be transparent, especially when it comes to pricing, so we regret to hear your frustration. If you’d like to discuss the pricing involved with your visit or have any ongoing questions, please feel free to reach out to Matt MacIntyre at (803) 786-4111.

January 18, 2021

I purchased a 2021 Tundra and the Rear Differential is defective . I told my sales person that I heard an unusual noise doing the test driving, but I still made the purchase. Now my truck is at Fred Ande More

by EROUSEJR
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis Risher, TORI STOKES
Jan 19, 2021 -

Midlands Toyota responded

Thank you for leaving a review regarding your recent experience with our team. It’s disappointing to hear that you’re in the process of dealing with an issue on your recently purchased 2021 Tundra. We want to make sure you have the opportunity to further discuss this concern and ask any ongoing questions you may have. Please feel free to reach out to Matt MacIntyre at (803) 786-4111.

January 17, 2021

Great service! Victor always ensure I receive excellent service in a timely manner. He provided me with updates as to what was wrong with my tire and he also gave me an estimated time on when my service wo More

by Malitablunt7666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Jan 18, 2021 -

Midlands Toyota responded

Thank you for the 5-star rating! We are glad to hear that your service visit was so pleasant and successful. If you need anything else down the road, please do let us know!

January 17, 2021

No regrets. Glad I chose Dick Dyer. They're are willing to accommodate your needs (within reason of course). But what stood out the most for me was they listen. More

by Peggy.white37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent McQueen
Jan 18, 2021 -

Midlands Toyota responded

Thank you for giving us 5 stars, Peggy! We are very proud to hear about the customer care you received, that is always our main goal. We hope you have a fantastic day, and we'll see you again next time!

January 17, 2021

It was good, salesman was courteous an professional. The whole process took a little too long for my liking. But overall it was good. Didn't feel like anything was being forced on me like some dealers I hav More

by DAVESHIRER123
Recommend Dealer
Yes
Employees Worked With
Jennifer Hanby, Jason Jordan, ED DOHERTY
Jan 18, 2021 -

Midlands Toyota responded

Thank you for your review, Dave! We apologize for any inconvenience you experienced during your visit, but we are glad to have helped you in your car shopping journey. If you need anything else, please don't hesitate to contact us!

January 16, 2021

Great service again like usual from the dick Dyer Toyota staff had me in and out as fast as possible so I can enjoy the rest of my day More

by Iceman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Hanby, Elizabeth Rabon, Daniel Peterson, Victor Torres, Amber Suber, DANIEL VERDURA, MICHAEL SMITH, Randy Creech
Jan 18, 2021 -

Midlands Toyota responded

Thanks for coming back to see us again! We are grateful for the trust you have in our service team to properly and efficiently address your auto needs. Have a wonderful day!

January 16, 2021

Excellent service from the moment I entered the door, tried to work around my desired payment. I have to say this dealer is the best! More

by Lizbeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Carter, JOANNE DASILVA BLACKMAN
Jan 18, 2021 -

Midlands Toyota responded

Thank you very much for your kind words! We are thrilled to know that you had a 5-star visit to our dealership. Please let us know if there is anything more we can do for you - we are here to help!

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