Back

Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

Directions

By Type

4,047 Reviews of Midlands Toyota

September 25, 2020

The service on my car was completed in a timely basis and as promised, even with a service in addition to my routine sevice. Since I was waiting on my car's service to be completed, getting it done quickly a More

by clemtrek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DANIEL VERDURA
Sep 28, 2020 -

Midlands Toyota responded

Thank you for the 5-star rating! We're glad to hear that you received quick service on your recent visit and look forward to working with you in the future.

September 24, 2020

This is my second visit to DDTY and they do not disappoint! Terrance took care of us the first time and Kayla provided excellent customer service during my most recent visit. 10 stars all around! More

by LBRSIMMONS0615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla, Ruprecht
Sep 25, 2020 -

Midlands Toyota responded

Thank you for your 5 (or 10)-star rating and shout outs for Terrance and Kayla! We're glad to hear you received excellent customer service and looking forward to working with you again.

September 23, 2020

Took my vehicle in for routine maintenance! They blew drain lines to sunroof and ac. Rained very heavily the next day, and my front passenger side flooded inside vehicle! Roof had water dripping from it, More

by KELLIE-WISE
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Peterson
Sep 25, 2020 -

Midlands Toyota responded

Thank you for brining your concerns to our attention, Kellie! While we’re glad that Daniel was able to fix the problem, we do regret hearing that we may have inconvenienced you in any way. If you have any ongoing questions or would like to discuss your experience in further detail, please feel free to reach out to Daniel at (803) 691-5602.

September 23, 2020

Great job, as usual. Staff is friendly and professional, answered questions and explained what is happening. This team never fails to be efficient and helpful. More

by LUCOLEMAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Sep 24, 2020 -

Midlands Toyota responded

Thank you for taking the time to provide this awesome feedback and being a committed customer of Dick Dyer Toyota. We are so glad to hear your visit was informative, efficient, and helpful. We'll be sure to pass this along to our team. Thank you again for choosing Dick Dyer Toyota and, as always, it's a pleasure to work with it.

September 23, 2020

It was a smooth and pleasant experience with Joanne and Mr. Kelley. They were embracing, always ready to answer all the questions we had and made the whole process enjoyable. Glad to be in good hands and More

by NEELIMANISSI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jordan, T KELLY, TORI STOKES, JOANNE DASILVA BLACKMAN
Sep 24, 2020 -

Midlands Toyota responded

That's great to hear. Thank you for choosing Dick Dyer Toyota and allowing our staff to assist. Thank you for providing this feedback and rating of Joanne, Mr. Kelly, Tori, and Jason. That's great that Joanne and T. Kelly provided a smooth and pleasant experience. They are absolute stars on our team. We'll be sure to share this feedback with them. Thank you again, and we look forward to working with you again in the future.

September 23, 2020

Mr. Senn took excellent care of my vehicle. He kept me informed on the progress of the service and the cost estimate. Exceptional customer service and professional ism through the entire appointment. Lo More

by DEDKIK25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Senn
Sep 24, 2020 -

Midlands Toyota responded

We are so glad to hear Tommy Senn was the one to assist you during your visit. He is a key part of our team, and we are glad you were able to see why first hand. Thank you for taking the time to provide this valued feedback and amazing kind words on Mr. Senn and Dick Dyer Toyota. We'll be sure to share this review with Tommy and management. It was a pleasure to work with you, and we look forward to providing you with this same level of service in the future.

September 23, 2020

I would like to say, thanks for and excellent job in my vehicle. I always received a great welcome when I visit the dealer. Thanks. More

by Bandido bandido1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Sep 24, 2020 -

Midlands Toyota responded

It's our pleasure. Thank you for choosing and continuing to choose Dick Dyer Toyota. We truly appreciate your business and look forward to seeing you again.

September 23, 2020

I had a great service experience yesterday. It was quick and efficient and Daniel kept me informed about the entire process. I will be back! More

by savvygl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Sep 24, 2020 -

Midlands Toyota responded

That's awesome, and we look forward to your return. Thank you for this great feedback and rating of Daniel and our location, and we'll be sure to strive to continue to provide this same level of quality service for you when you come back.

September 23, 2020

Dealership gave me an awesome deal and were very professional. I would recommend them to anyone. Joe Medina is the best!!! His experience and customer focus was outstanding. More

by KEVINWISE59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Hanby, Amber Suber, Joe Medina
Sep 24, 2020 -

Midlands Toyota responded

Joe is outstanding and is definitely among our best. We are so glad to hear he assisted you during your visit. Thank you for your awesome feedback and recommendations. We'll be sure to share this feedback with Joe Medina. Take care and we hope to work with you again.

September 23, 2020

Good visit, But I always come to this location. I was able to get all my maintenace and preventative check up quick and fast. Tommy was friendly and professional. More

by QBPQUINEE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Senn
Sep 24, 2020 -

Midlands Toyota responded

Thank you for being a returning customer of ours. Your business is truly appreciated and valued. Also, thank you for highlighting Tommy. We'll be sure to share this feedback with him. We hope you feel free to reach out to our offices at any time and, as always, we look forward to working with you again.

...
153
...