Back

Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

Directions

By Type

4,047 Reviews of Midlands Toyota

August 09, 2020

Asked them to check the wiper blade on passenger side so that it cleaned the entire window, but it wasn’t done. Charged $32 to change the engine air filter (parts and labor) and $40 to change the cabin air More

by BRYWEBB53
Recommend Dealer
No
Employees Worked With
Unknown
Aug 10, 2020 -

Midlands Toyota responded

While we appreciate your feedback, we regret to hear that you’re frustrated with the fees involved with your recent service experience. If you’d like to discuss the pricing in further detail, please feel free to reach out to Daniel Peterson, at (803) 691-5602.

August 09, 2020

It was a great experience! Met my expectations!! I bought my two vehicles in the same place. Professionals willing to help you with the best prices More

by Gonzalezsamuel057
Recommend Dealer
Yes
Employees Worked With
Victor Torres, DANIEL VERDURA
Aug 10, 2020 -

Midlands Toyota responded

Thank you for the great review! We're so glad we were able to help you find the best Toyotas for you at the best prices. We appreciate your business and we'll see you back next time!

August 08, 2020

Purchase of Toyota RAV4 XLE Xan Smythe was very easy to work with, very friendly and courteous. Robert Carter was in too much of a hurry when he was explaining the addition More

by murphykt1956
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Rabon, Robert Carter, XAN SMYTHE
Aug 10, 2020 -

Midlands Toyota responded

Thank you for your feedback! Our goal is to provide top-tier assistance in all aspects of the buying process, and we appreciate hearing both what went well and what we could improve upon. Please don't hesitate to reach out if you have any questions about your new RAV4! Drive safe and thanks for choosing Dick Dyer Toyota.

August 07, 2020

Megan and Cameron provides excellent service. They listened to me and addresses all my concerns. I really appreciate the fast service despite not having an appointment. More

by goyette.thomas
Recommend Dealer
Yes
Employees Worked With
Megan Rice, Cameron Graham
Aug 10, 2020 -

Midlands Toyota responded

We're so glad to hear you had a great experience with Megan, Cameron, and the rest of our service team! We appreciate you choosing Dick Dyer Toyota for your service needs, and we'll see you back next time!

August 07, 2020

It's all about service After dealing with many dealerships over the years and finding Dick Dyer and Victor, I have found someone who understands customer service. Victor al More

by ThatITGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ayers, Victor Torres
Aug 10, 2020 -

Midlands Toyota responded

We are so glad to hear about your great experience with Victor! Our goal is to provide the best possible customer service and we love to hear that we were successful. Thank you for your business, and we'll see you back next time!

August 07, 2020

Great staff, quick turn-around I was greeted promptly upon my arrival. Very pleasant and helpful staff. Brought my '06 Tundra in for a recall (Airbag). Job was done quickly and t More

by stacerj64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rice
Aug 10, 2020 -

Midlands Toyota responded

Thank you for the wonderful review! The safety of our customers and staff is a top priority, and we're glad to hear we succeeded in providing a socially distant experience. Thank you for choosing Dick Dyer Toyota, and drive safe! We'll see you back next time.

August 06, 2020

New car Went in for service on our Avalon and walking through the the lot, while waiting, we met Joanne DaSilva. A wonderfully patient person. She listened to More

by Seabeehny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rice, Robert Carter, JOANNE DASILVA BLACKMAN
Aug 07, 2020 -

Midlands Toyota responded

Thank you for the review! We're happy that we could help you find a RAV4 that you love. We look forward to seeing you again!

August 06, 2020

Victor Torres was a great Service advisor make me feel comfortable I definitely go back for future services, Play makes you feel very comfortable when they speak your own language( spanish) , thank You More

by RORTIZ080
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Aug 07, 2020 -

Midlands Toyota responded

Thank you for leaving a review! We are glad that you feel comfortable coming to our dealership. We look forward to seeing you next time!

August 06, 2020

Waited2 hoursfor alignment at 730am appointment. Came back 2nd time for alignment not done right leftvehicleatdelearship. Nail intire after works withrotation. Had tobuy 2 newtires. More

by rshellem
Recommend Dealer
No
Employees Worked With
Brandon (service manager) 5 star?, Terrence (service advisor) 1 star ??
Aug 10, 2020 -

Midlands Toyota responded

Thank you sharing feedback from your recent service experience with our team. Please know our team wants to provide every customer with a 5-star experience, so it’s disappointing to hear the concerns regarding your visit. If you’d like to further discuss your experience, please feel free to contact Daniel Peterson, at (803) 691-5602.

August 06, 2020

Interior of my car was damaged during a routine service. I notified the service department and the manager told me he would have to “investigate.” I texted photos of the damage to his cell phone ask he requ More

by mackrzyston
Recommend Dealer
No
Employees Worked With
Daniel Peterson, Tommy Senn
Aug 10, 2020 -

Midlands Toyota responded

Thank you for bringing this to our attention. We want to make sure that you’re kept in the loop with this ongoing matter involving the interior of your car. At your convenience, please contact Chris Ayers at (803) 691-5602 so we can discuss this further.

...
170
...