Midlands Toyota

I have been satisfied with service since i purchased my car. I have been greeted with smiles,and excellent knowledge about my car. Thank you Dick Dyer car. I have been greeted with smiles,and excellent knowledge about my car. Thank you Dick Dyer More

great experience Alway friendly and professional in the service department. the same goes for the parts department. Dick Dyer meets the needs of the consumer. Atmosp Alway friendly and professional in the service department. the same goes for the parts department. Dick Dyer meets the needs of the consumer. Atmosphere is great More

"WE OWE" Made a purchase with a "WE OWE" for a headliner issue. I wrote headliner and the salesman wrote beside fix bubble. We made an appointment. The inte Made a purchase with a "WE OWE" for a headliner issue. I wrote headliner and the salesman wrote beside fix bubble. We made an appointment. The interior guy said he could not fix. Referred us to a third party in which we made another appointment with. After that appointment he said he couldn't fix. We then went back a third time to deal with this and was told a third party would have to correct the issue. This has now been put back on us to deal with. If the issue can not be corrected then the headliner should be replaced. It is not being handled in a professional manner. We bought the car from Dick Dyer not a "third party". Please contact me to resolve this issue. A new headliner was quoted at $179.00. We aren't asking for anything unreasonable. More

Good job done by Daniel my advisor for the day. He was informative and made sure I was aware of the time for the service that was needed. Good job, communication. informative and made sure I was aware of the time for the service that was needed. Good job, communication. More

Service is always a plus. Tommy kept me informed, took notice and advised me of all that should be accomplished at 30000 miles in order to keep warrany from being voided. Need to perform maintenance found notice and advised me of all that should be accomplished at 30000 miles in order to keep warrany from being voided. Need to perform maintenance found in service manual at different mileage intervals as advised. Thanks service advisor. More

We were quoted a price when we had our oil change. We were told there would not be a service charge. We expressed our financial difficulty at the time and that we would like to reschedule within the next were told there would not be a service charge. We expressed our financial difficulty at the time and that we would like to reschedule within the next couple of months. When we rescheduled, we confirmed the price over the phone. When we arrived, the technician quoted twice as much and changed it after we brought it to his attention. Then we were told there would be a service charge. We spoke to several people including a manager that said they would not override this service charge even though we were told during our previous oil change and service that we would not be charged labor. This is our second vehicle from this dealership we have purchased. We will not be purchasing our next vehicle from this location We spoke to several people including a manager that said they would not override this service charge even though we were told during our previous oil change and service that we would not be charged labor. This is our second vehicle from this dealership we have purchased. We will not be purchasing our next vehicle from this location. We do not feel there is trust and transparency. More

24 Month/ 20,000 Miles Service Exceptional Customer Waiting Area (everything -spaced out and in compliance with Social Distance Guidance). Ms. Hill explained the required service wo Exceptional Customer Waiting Area (everything -spaced out and in compliance with Social Distance Guidance). Ms. Hill explained the required service work and time estimate. My vehicle was completed ahead of schedule and the Technicians did quality work. I'll recommend this Service Center to Everyone!!!! More

AC - service I called for price and it was different once they were finished. I knew I was missing a part- wanted it replaced - but because the tech didn't say an I called for price and it was different once they were finished. I knew I was missing a part- wanted it replaced - but because the tech didn't say anything about it, my sales person let it go. Once I arrived to pick up car and asked about the part- it was evident that no one listened to me - when I asked about it. In the end it costed more than I wanted to spend considering I was already paying more than quoted. More

Disappointed I didn’t get a 2nd free maintenance on my car!! due to the pandemic I didn’t get it there the beginning of March so they could get me a second one in and was told to bring it back in October car!! due to the pandemic I didn’t get it there the beginning of March so they could get me a second one in and was told to bring it back in October and pay $59; not very happy with that or the person that help me on the day I brought it in for the recall!! More

Daniel was very patient and knowledgeable about all the details and deals on the Camry we test drove. I’ll be recommending him to my family and friends as well as my spanish speaking clients. details and deals on the Camry we test drove. I’ll be recommending him to my family and friends as well as my spanish speaking clients. More