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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

June 25, 2020

Quick and easy. In and out in a timely matter. The service visit was standard maintenance. It was quick and easy and I was in and out within about 30-45 minutes. I have no complaints. It was a posi More

by zachary.may615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rice
Jun 26, 2020 -

Midlands Toyota responded

Zachary, thank you for your 5-star rating! We are happy to hear you had a positive experience at Dick Dyer Toyota. We look forward to working with you in the future.

June 25, 2020

Good service and reasonable prices and good customer services to get me and in and out there in good time. I like the way my car is working and I just like the business. More

by jbrevard8
Recommend Dealer
Yes
Employees Worked With
Megan Rice, Victor Torres, Cameron Graham
Jun 26, 2020 -

Midlands Toyota responded

Thank you for your 5-star rating! We love to hear you received good customer service. We hope to work with you in the future!

June 25, 2020

Very friendly staff, Xan came out to the lot as soon as we got there to ask if we needed help. He was able to get us the best deal and the exact car that I wanted. More

by Axo5081
Recommend Dealer
Yes
Employees Worked With
Robert Carter, XAN SMYTHE
Jun 26, 2020 -

Midlands Toyota responded

Thank you for your shout out for Xan as well as your 5-star rating! We hope to work with you again.

June 25, 2020

Megan was fantastic! Ummmm gotta use 25 words here.... She was polite, professional, and all around pretty awesome. Please give here a raise and lots of perks! More

by SURFINMADMAN
Recommend Dealer
Yes
Employees Worked With
Megan Rice
Jun 26, 2020 -

Midlands Toyota responded

Thank you for your 5-star rating and your shout-out for Megan! We look forward to working with you in the future.

June 25, 2020

Took too long. Took too long to “pay and leave.” Victor Torres was very nice and professional, but he could use some more help so your customers could pay and leave More

by DAVIS0801
Recommend Dealer
Yes
Employees Worked With
Megan Rice, Victor Torres
Jun 29, 2020 -

Midlands Toyota responded

Thanks for your feedback - we regret to hear we may have inconvenienced you in any way with the duration of your service visit. Please know we strive to provide high-quality customer care with efficient services. We would like the opportunity to discuss your concerns in further detail, please reach out to Daniel Peterson, at (803) 691-5602.

June 25, 2020

Suboptimal Advisor didn't pay attention to detail nor did he communicate with us the things that couldn't get done this visit - didn't find out until pickup. More

by Adirving
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Senn
Jun 29, 2020 -

Midlands Toyota responded

While we greatly appreciate your feedback regarding your service visit, we’re disappointed we were unable to meet your expectations with communication along the way. Please know we take your thoughts and concerns into consideration to improve our efforts moving forward. At your convenience, please contact Daniel Peterson, at (803) 691-5602, so we can better understand your situation.

June 25, 2020

Overall a good experience. A little wait to get my car but not anything too long. Process was pretty smooth start to finish. Thank you More

by Smnoel2
Recommend Dealer
Yes
Employees Worked With
Dwight Hylton, T KELLY
Jun 26, 2020 -

Midlands Toyota responded

Thank you for your 4-star rating! We're glad to hear you didn't have to wait too long and we hope to work with you again.

June 25, 2020

So happy to have found Megan and Dale. Both are very nice, professional and competent. They will be the ones I request from now on. Both are assets for your company. Give both a raise. More

by bjt120
Recommend Dealer
Yes
Employees Worked With
Dale - technician, Megan Rice
Jun 26, 2020 -

Midlands Toyota responded

Thank you for your 5-star rating and shout outs for Megan and Dale. We do hope to work with you again.

June 25, 2020

Very professional and will get you approved . Salesman Dwight and Bob Carter in finance had me in a new car in no tome and was very professional. I highly recommend those two!! More

by CWILSON32792
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Dwight Hylton, Amber Suber
Jun 26, 2020 -

Midlands Toyota responded

Thank you for your 5-star rating and shout outs to Dwight and Bob! We hope you enjoy the new car and look forward to working with you in the future.

June 25, 2020

New Car Purchase This is how buying a new car should be. Super friendly and helpful sales and management staff made the process quick and easy. Never felt pressure to More

by MATTCHUMLEY81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Hylton, Randy Creech
Jun 26, 2020 -

Midlands Toyota responded

Thank you for your 5-star rating! We appreciate hearing about you and your wife's no-pressure experience at Dick Dyer Toyota. We look forward to working with you again.

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