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Midlands Toyota

Columbia, SC

4.3
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

April 05, 2020

Great service and turn around time. Employees really care about your business and quality of the work. They got me in a rental car easily while I was waiting. More

by JDBRANHAM
Recommend Dealer
Yes
Employees Worked With
Kayla 5 stars. Girl at the rental desk 5 stars. , Megan Rice
Apr 07, 2020 -

Midlands Toyota responded

Thank you for the 5-star review! We are glad to hear that you received great service from Dick Dyer Toyota! We hope to work with you again in the future.

April 04, 2020

Real customer service Toyota still give great customer service. I really like the friendliness of the employees. So far the ride has been great with Toyota. Thanks for g More

by jfrazie69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson, MARCUS PEEBLES
Apr 07, 2020 -

Midlands Toyota responded

Thank you for sharing your experience! We are glad to hear that you've had great experiences with our friendly staff. We look forward to working with you again in the future.

April 04, 2020

Great service and advice as usual. We have been customers here for over thirty years and have always been pleased. I can't think of a better place for Toyota service. More

by LUCOLEMAN1
Recommend Dealer
Yes
Employees Worked With
MARCUS PEEBLES
Apr 07, 2020 -

Midlands Toyota responded

Thank you for the 5-star rating! We appreciate your loyalty to Dick Dyer Toyota for over 30 years! Wow! We are so grateful for your business!

April 03, 2020

Great services Great service, I was in and out in about an hour. The lobby was not crowded. Grateful for that during this time. Thank you again. More

by crwatkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Suber
Apr 07, 2020 -

Midlands Toyota responded

Thank you for the 5-star rating! We love to hear about your great service so thank you for sharing. We hope to work with you again!

April 02, 2020

Everyone was real friendly and they all went the extra mile to get me what I needed. I can't remember the guys name in the finance dept., but he was awsome! More

by 67CWALTER
Recommend Dealer
Yes
Employees Worked With
Elizabeth Rabon, WILLIAM CALLOWAY
Apr 03, 2020 -

Midlands Toyota responded

We appreciate you taking the time to leave us a review, Walter! It's great to hear our team was able to exceed your expectations in helping meet your exact needs throughout the process. Please let us know if you have any questions or additional feedback for our team. Thank you and enjoy!

March 31, 2020

Wasnt told how long it would take to do the recall work. Plus when I got back in my car it was a mess from mechanic moving things. More

by acuffjill
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Apr 01, 2020 -

Midlands Toyota responded

Hi, Jill. While we appreciate you choosing to work with our team on your recall, we regret to hear that we were unable to meet your expectations during your recent visit. Please know our team strives to provide detail-oriented experiences with quality customer service. With that said, we hope for the opportunity to work with you again so we can provide you with a more satisfactory visit. In the meantime, feel free to reach out to our team if you have any questions or would like to share any additional feedback. Thank you!

March 31, 2020

Great service! Unfortunately, I wasn’t am to personally bring be there for my last free service, I sent my husband to experience it for himself and he had no complaints! Thank you for your excellent care! More

by blackdymonds_2011
Recommend Dealer
Yes
Employees Worked With
John Trammell
Apr 01, 2020 -

Midlands Toyota responded

Thank you for the outstanding feedback from your recent service visit! It's great to hear that both you and your husband enjoy the service experiences that our team is able to provide. We look forward to continuing to provide excellent care during any future visits!

March 29, 2020

My appointment was easy to make over the phone and my car was ready before the allotted time frame I was given. There is plenty of comfortable seating, inside and outside, while waiting. More

by LROBBINSMURPHY
Recommend Dealer
Yes
Employees Worked With
I don’t recall their names
Mar 30, 2020 -

Midlands Toyota responded

That's great your appointment transitioned smoothly from over the phone to in store. We're so glad we could accommodate you on your visit and get you in and out faster than predicted. Thank you for choosing Dick Dyer Toyota. We hope you don't hesitate to reach back out to us or stop by anytime.

March 29, 2020

This dealership honestly provided me with the best customer service I have ever received. Everyone was so wonderful and willing to help make it work! More

by kiersten.brendel
Recommend Dealer
Yes
Employees Worked With
Jeff Bowers, Dwight Hylton, Jason Jordan, KRISTEN TUCKER
Mar 30, 2020 -

Midlands Toyota responded

Thank You, Kiersten for this amazing review. We're so glad we are among the best customer services you have received. That really means a lot to us and we'll be sure to let the team know of this amazing accomplishment. We hope to see you again and be given the chance to repeat this level of service for you. Thank you for choosing Dick Dyer Toyota.

March 29, 2020

They have Excellent customer service. Every time that I Call they get the work done fast and they are efficient. they help with needs and advice. More

by acaceres0422
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Mar 31, 2020 -

Midlands Toyota responded

Thank you for taking the time to share your feedback with us! It's great to hear that you find your service experiences to include quality customer service each and every time. Please let us know if you have any questions or would like any additional assistance!

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