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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

February 13, 2020

My go to service department since I moved to columbia 4 years ago. Service is good but personal is better. Thank you for your professionalism! More

by nnlavigne
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Feb 14, 2020 -

Midlands Toyota responded

Thank you so much! We are honored to be your service center of choice and truly value your loyalty. Let us know should you need help with anything else!

February 13, 2020

My trust has decrease with this dealership. I was told I needed my wipers replaced though Bosch new wipers were put on by O'Reilly the very day before my scheduled service. My 100,000 miles ser More

by macy9531
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rice
Feb 17, 2020 -

Midlands Toyota responded

Thank you for your honest feedback, Macy. While we’re glad you enjoyed working with Megan, we’re disappointed to hear your concerns with the involved pricing and overall transparency. We would like an opportunity to discuss your experience in further detail so we can best address your concerns. At your earliest convenience, please reach out to our Service Manager, Jason Baughman, at (803) 691-5602.

February 12, 2020

I I'm very satisfied with the service received at this dealership. They were very professional and fast. Always available to take care of the customers 😊 More

by esmeraldachalita5
Recommend Dealer
Yes
Employees Worked With
Jeff Bowers, Elizabeth Rabon, Zachare Robinson, Steve Amick, WILLIAM CALLOWAY
Feb 14, 2020 -

Midlands Toyota responded

Thanks for the review! We're happy to take care of all of our customers, especially you! Thanks for coming in!

February 12, 2020

I have bought my last three cars from Dick Dyer Toyota. I keep coming back because first of Toyota's are great cars. Secondly the staff are professional, knowable and caring. Can't beat that. My last salesma More

by Anthonyt.green
Recommend Dealer
Yes
Employees Worked With
Robert Carter, JONATHAN PRINCE, SASHA BROWN
Feb 14, 2020 -

Midlands Toyota responded

Thank you for the review! We are so happy that you bought a car from us! Congratulations on your new car and come back to see us again soon!

February 12, 2020

Ty was a great salesman. Thank you for helping me buy my 2020 RAV 4. I love it. The whole buying process was seamless. Thank you again More

by PBMCCORM
Recommend Dealer
Yes
Employees Worked With
Tykeem Williams
Feb 14, 2020 -

Midlands Toyota responded

Thanks for the review! We're happy that Ty could take care of you and get you a beautiful RAV4. Congratulations on your new Toyota and we'll see you next time!

February 12, 2020

The whole service department did a great job. Not only did they do the service I needed but they also got rid of some foreign mark on my door that I couldn’t get off. I didn’t even ask them to. It is nice More

by brownekj
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Feb 14, 2020 -

Midlands Toyota responded

We appreciate the review! We're happy to take care of your vehicle and get that mark off your door. Come back to see us again!

February 12, 2020

I like that I can make an appointment the same day that I need to come in. My crazy work schedule is unpredictable and since I live an hour away from the dealership I glad they are just a crazy flexible as a More

by LTLFILLY
Recommend Dealer
Yes
Employees Worked With
Megan Rice
Feb 14, 2020 -

Midlands Toyota responded

We appreciate the feedback! We're always happy to fit you in whenever we can, we know that your life can be crazy and hectic. We'll see you next time for some more service!

February 12, 2020

Excellent service, right on time! They had me in and out in 45 minutes. Easier than I could have imagined. They even washed my vehicle More

by kmunteanu
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Feb 14, 2020 -

Midlands Toyota responded

Thanks for the review! We're glad that we could wash your vehicle for you and get you in and out quickly. See you next time!

February 11, 2020

Dennis was very helpful, patient and generous in my purchase. However, the front desk personnel that morning stated that she contacted Dennis at 9:55am. I didn’t see Dennis until 10:38am. The reason fo More

by JBODOM83
Recommend Dealer
Yes
Employees Worked With
Dennis Risher
Feb 12, 2020 -

Midlands Toyota responded

Thank you for taking the time to share your feedback with our team! While we're glad you really enjoyed your experience with Dennis, we regret to hear that you were inconvenienced by your referenced delay. Please feel free to reach out to our team if you have any questions or additional feedback you'd like to address.

February 11, 2020

Unexpected visit due to tire problems Even though it was an unexpected visit, my service time was reasonable especially since the tire needed replacing. Thanks to my road hazard plan, I w More

by DAVIDANDIVERY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARCUS PEEBLES
Feb 13, 2020 -

Midlands Toyota responded

We're glad to hear everything is now fixed and that you had a five star experience working with our team. Thank you for taking the time to leave us feedback!

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