Midlands Toyota

Customer Satisfaction I have the platinum and extended maintenance/service. Always ensure your technician is aware of this. Last time (six months ago) a mistake was made an I have the platinum and extended maintenance/service. Always ensure your technician is aware of this. Last time (six months ago) a mistake was made and I paid for an item I should not have.. This time Dick Dyer saw this mistake. I had a nail in my tire this visit that would have cost me to have patched. However, I did not have to pay for this, as they offset the cost for the amount I paid in error last visit. I was satisfied with this customer service. I think Dick Dyer has a great service department. However, in the future I will make sure the technician knows my coverage and I will question any future maintenance costs to make sure I am not paying for something I don;t need to. More

Great service This is the place to go, service department folks are the reason why we will buy our next car from dick Dyer, the service department is the best I hav This is the place to go, service department folks are the reason why we will buy our next car from dick Dyer, the service department is the best I have encountered More

Most of my lease deal was handled online. The dealership was having some computer issues when I arrived to pick up the car and that caused some delays. Overall a very good experience. was having some computer issues when I arrived to pick up the car and that caused some delays. Overall a very good experience. More

Excellent customer service. Helped me get the best deal I could afford for being a first time buyer! Herbert King & Trent McQueen took such good care of me! I have absolutely no complaints . Amber Suber got could afford for being a first time buyer! Herbert King & Trent McQueen took such good care of me! I have absolutely no complaints . Amber Suber got me to these two awesome people so a big shout out to her as well! More

Kayla helped us before coming in. Once in, Kendal made this the easiest car buying experience we have ever experienced. They both took the time to answer a LOT of questions on our part, being both patient this the easiest car buying experience we have ever experienced. They both took the time to answer a LOT of questions on our part, being both patient and insightful. Highly recommended! More

Really great service. The service staff member listened to my concerns and exceeded my expectations. My car was completed quickly and check in and out was very efficient. to my concerns and exceeded my expectations. My car was completed quickly and check in and out was very efficient. More

Pleased with salesman professionalism but appalled once I got to Jason Barnes and interest rate moved from quoted 3.19% to 3.69%. This made the experience unpleasant and shows dishonesty. got to Jason Barnes and interest rate moved from quoted 3.19% to 3.69%. This made the experience unpleasant and shows dishonesty. More

Everyone at the Dealership that I spoke with was very professional and very knowledgeable. Each one made my buying experience that much easier! Thank yall professional and very knowledgeable. Each one made my buying experience that much easier! Thank yall More

I brought my Frs in for a recall and after picking it up I found multiple issues from the service. After multiple visits Dick Dyer went above and beyond to get my vehicle fixed up and even did a full detail I found multiple issues from the service. After multiple visits Dick Dyer went above and beyond to get my vehicle fixed up and even did a full detail. While it is frustrating to make multiple visits and have my car in the shop for several days I have to say that they always made sure I was in a loaner vehicle and made absolutely sure I was happy when I left. I cannot say enough good things about Jason and Chris. Thanks for helping out and working with me guys! More

Victor Torres customer service was phenomenal! He has really showed me great customer service from start to finish! Definitely will be back! Thank you again for being such a great help and leading me to really showed me great customer service from start to finish! Definitely will be back! Thank you again for being such a great help and leading me to making the best choice for me. More