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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

November 22, 2019

Better than expected I've purchased two vehicles from this dealership in the pass. I can honestly say this experience was the best. Johnathan, Clyde, and Jason finance all More

by CF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde Cuttino, Jason Jordan, JONATHAN PRINCE
Nov 26, 2019 -

Midlands Toyota responded

We're so glad you think so! Thanks for leaving us a great review. We're glad to hear you've had great experiences with our team! Have a great holiday!

November 21, 2019

great I had a great experience this visit. Service was very quick this time and Jason is always friendly and attentive and flexible. Able to get me in and More

by agp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Baughman
Nov 26, 2019 -

Midlands Toyota responded

We're glad to hear that Jason was able to provide you with a friendly, efficient service experience! He always prioritizes his customer service and it's awesome that you were able to experience that firsthand. Thank you for choosing to work with us and we hope for the opportunity to help again in the future!

November 21, 2019

Experience The service In the store was excellent and the people I worked with to receive the car were the same way they all were very knowledgeable and were wil More

by streatermarc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachare Robinson, JC GARCIA
Nov 26, 2019 -

Midlands Toyota responded

Thank you for leaving us a review, Marc! We always love to hear that our team was able to provide quality customer service capable of providing you with all the insight you need to make the best possible buying decision. Our team will be happy knowing how much you enjoyed working with them. Please let us know if we can help with anything else!

November 21, 2019

35k service Got checked in right away. Went to lunch with a friend and got a call that the car was ready, before we finished lunch. When I got back to the dealer, More

by Magnolia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Baughman
Nov 26, 2019 -

Midlands Toyota responded

Thank you for sharing feedback! I'ts awesome that Jason was able to handle your service needs in an extremely timely manner. We're glad you enjoyed working with him and hope we have the opportunity to help with any of your future automotive needs!

November 20, 2019

No Communication I dropped my truck off to have the seat belt sensor looked at on a Friday and was told that I would get it back the next day, Saturday. I never receiv More

by BOLDINGC1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Victor Torres
Nov 20, 2019 -

Midlands Toyota responded

While we appreciate you taking the time to share your feedback from your service experience with our team, we regret hearing the communication-based issues that transpired. We would very much like an opportunity to personally discuss your experience so we can work to earn back your trust and ensure our team can make the necessary improvements. At your earliest convenience, please contact our service manager, Chris Ayers, at (803) 691-5602.

November 20, 2019

Total Redemption After my last service visit I was not sure I was going to continue getting my service done at Dick Dyer. However, this past experience totally redeeme More

by kornfan29209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lionel Hernandez
Nov 26, 2019 -

Midlands Toyota responded

Thank you so much for sharing feedback for your recent service visit with our team! It's awesome to hear that we were able to restore your confidence in our services by exceed your expectations. We're glad we had the opportunity to help. Please let us know if we can help with anything else!

November 19, 2019

Touch screen replacement Had an appointment for repair was informed after 21/2 hrs of waiting that the part had not been order and would have to come back for another spot for More

by stan_hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lionel
Nov 20, 2019 -

Midlands Toyota responded

Thank you for sharing your feedback with us, Stan. Please know our team always strives to best accommodate the needs for every one of our customers, so we’re disappointed to hear that we inconvenienced you during your initial visit with us. We would like an opportunity to speak with you about this experience and work towards a resolution. At your earliest convenience, please reach out to our service manager, Chris Ayers, at (803) 691-5602.

November 18, 2019

Great car buying experience Ryan was an excellent salesman. He gave me the facts and figures straight up. I was in and out in 3 hours! Still shocked I was able to get the car I a More

by ml272
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gibbs, Zachare Robinson
Nov 21, 2019 -

Midlands Toyota responded

That's great to hear! Thank you so much for your feedback! We are very happy to hear that you had a great experience with Ryan and that you were able to find your dream car! We wish you many safe miles ahead and look forward to seeing you again soon!

November 18, 2019

Great deal and great service I had a great experience at Dick Dyer Toyota. Everyone was super helpful and friendly, from the receptionist who greeted us, to our sales representati More

by JADAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Risher
Nov 21, 2019 -

Midlands Toyota responded

Thank you so much for your feedback and recommedation! We are so excited to hear that you had such a great visit with our staff and found a perfect car for youself. We hope you enjoy every mile in your new purchase and look forward to seeing you again soon!

November 17, 2019

Toyota Avalon Purchased Ashley Thompson (Jersey) was very knowledgeable of the operation and the systems in the car. We had a test drive. We had an enjoyable experience wit More

by iladson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachare Robinson, Ashley Thompson
Nov 21, 2019 -

Midlands Toyota responded

Thank you so much for your feedback, and congratulations on the purchase fo your new car! We are excited to hear that you had an enjoyable experience with Ashley and we look forward to seeing you again soon!

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