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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

October 20, 2019

Friendly staff. Only issue is wait time. Victor ll ensure your car is taken care of. He ll ask about your wellbeing as aside the car More

by onyeajamdumbiri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Oct 21, 2019 -

Midlands Toyota responded

Thank you for the review. We're glad you enjoyed your time with Victor in our service department and look forward to working with you again for your next maintenance appointment.

October 20, 2019

Lease pull ahead We discussed a lease pull ahead. My options were laid out clearly. The transaction went smoothly. Looking forward to dealing with them again in the fu More

by JCEMDE803
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Reyes, Devante Frederick, Zachare Robinson
Oct 21, 2019 -

Midlands Toyota responded

Thank you for the positive review and congratulations on your new vehicle. We are glad to hear your experience with our sales team went smoothly and we look forward to working with you again when your vehicle needs a tune-up.

October 20, 2019

Jason B is outstanding. Jason's professionalism and concern for my vehicle and time is what keeps me coming back. He keeps me informed and always gets me moving faster than e More

by darryl.anna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Baughman
Oct 21, 2019 -

Midlands Toyota responded

Thank you for the feedback. We pride ourselves on our service team's professionalism and are glad to hear Jason was able to exemplify this for you. We look forward to working with you again during your next appointment.

October 20, 2019

My Highlander is exactly what I was looking for and then some. Great staff so helpful and willing to give the best experience available. Thanks More

by Iracunningham900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachare Robinson, Trent McQueen
Oct 21, 2019 -

Midlands Toyota responded

Thank you for the great review and congratulations on your new Highlander! We look forward to working with you again when your Toyota needs a tune-up.

October 19, 2019

DJ was an excellent Service Man he handle my problem I recommend DJ Smith to be my Service Man every time come in to service my Cars, He has a beautiful Attitude willing to get your car in and come back More

by SMITHSKIDSKK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Smith, Chris Ayers, Steve Amick, Victor Torres
Oct 21, 2019 -

Midlands Toyota responded

Thank you for the feedback. We are so glad to hear that our service team was able to help you get your vehicle taken care of and brought back into top-notch quality so you can feel confident and safe when you get back on the road. We look forward to working with you again when your vehicle needs another tune-up.

October 19, 2019

Review Excellent service and staff The gentleman who handled my check in was awesome They were very fast getting car back to me I am upset that there is n More

by aseacruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Smith Didn’t get first name but it was his first day
Oct 21, 2019 -

Midlands Toyota responded

Thank you for the feedback about your service appointment. We're glad to hear that DJ was able to help you get your vehicle taken care of and look forward to working with you again so we can have a full 5-star experience for you.

October 18, 2019

Very good In the future I will only do business with Dick Dyer Toyota. No other dealerships. Conducted business the way I like to do business. Happy with my pur More

by wyatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Dennis Risher
Oct 21, 2019 -

Midlands Toyota responded

Thank you for the positive feedback, Wyatt. We're glad to hear that we could help you purchase your new vehicle and look forward to working with you again when it needs a tune-up.

October 18, 2019

Quick I was in an out Natasha helped me as much as possible couldn’t have been happier with the service she provided she stayed on top of everything an kept More

by hogiebear06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha hogue
Oct 21, 2019 -

Midlands Toyota responded

Thank you for the positive review! We're glad to hear Natasha was able to help you through the entire process and we look forward to working with you again during your next maintenance visit.

October 18, 2019

It took them four times to reclean the vehicle purchased I brought a vehicle from Dick Dyer sales wasn't an issue. Had my vehicle clean the following day they barley touched it just wash it and sent it out. More

by CSIMPSONJR1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonika Pendleton, Jason Jordan, Victor Torres, DANIEL VERDURA
Oct 22, 2019 -

Midlands Toyota responded

Thank you for taking the time to share your feedback with us! Our team greatly values customer service, so we regret to hear that we may have missed the mark during your visits with us. If you have any additional questions or concerns, please feel free to reach out. We hope for an opportunity to earn back your trust.

October 18, 2019

Great service Employee was helpful and had a great personality. They did not mind helping me search for other issues I had with another vehicle and promptly called More

by TAGMS91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Oct 21, 2019 -

Midlands Toyota responded

Thank you for your feedback on our service department. We are glad to hear that Victor was able to help you find the problem with your vehicle and get you back safely on the road. We look forward to working with you again when your vehicle needs maintenance once more.

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