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Midlands Toyota

Columbia, SC

4.3
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

August 07, 2021

Connivence app operation can make a quick service appointment online . Great service and environment. Strong recommend this place as your primary service location. thanks a lot More

by Yong.peng7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rice, Chris Ayers, Daniel Peterson, Jason Baughman, John Trammell, Steve Amick, Tommy Senn, Victor Torres, Cameron Graham, Shawn Reeves
Aug 10, 2021 -

Midlands Toyota responded

We appreciate your recommendation! Please feel free to reach out if there is anything else we can help with!

August 07, 2021

The service rep was very friendly and explained everything they were gonna check on my car. The service team took care of my car immediately upon me pulling up for my appointment. More

by BURKLECODY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Martin, Chris Ayers, Daniel Peterson
Aug 10, 2021 -

Midlands Toyota responded

This is great to hear! We are happy to help with any of your future car or service needs! Don't hesitate to let us know if you have any questions!

August 07, 2021

James Bertha Took great care of us. Very happy with the vehicle, the dealership, and the buying experience. Thank you for your help on this purchase. More

by Scott Cramer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAMES BERTHA
Aug 10, 2021 -

Midlands Toyota responded

Thank you for your excellent review and business! Come back and see us soon!

August 06, 2021

Daniel was great!!! He answered all questions politely. He was very professional and upbeat especially with how busy it was. I appreciate the great service More

by SKYEANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Aug 10, 2021 -

Midlands Toyota responded

This is so great to hear! We appreciate you taking the time to provide us with feedback! If there is anything else we can help with, please let us know!

August 06, 2021

I booked an oil change on my 2014 sequoia online for $49. I was charged $68 after military discount. They didn't even do an inspection on the vehicle. This is automatic and complementary anywhere else. More

by jimmymoenning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Just look up who James Moenning's advisor was
Aug 10, 2021 -

Midlands Toyota responded

We appreciate you letting us know about your recent service experience with us, Jimmy. We’re sorry to learn that you were disappointed in how your oil change was handled. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your business and hope that you’ll give us another opportunity in the future to show our appreciation. We’d like to speak with you to work towards an appropriate resolution, at your convenience please reach out to Daniel Peterson, Service Manager, at 803-691-5602. Thank you and take care.

August 06, 2021

Great work, window tint was not the best. had bubbles. had to wait for 3 hours for a simple tint work. Sales and finance dept good! Shout out to Key More

by Abdul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEYANNE MAXWELL
Aug 10, 2021 -

Midlands Toyota responded

Abdul, thank you very much for your feedback about your window tint experience in our service department. Our goal is to make sure every customer's vehicle is better off after visiting our service drive. We're sorry your visit did not meet your expectations, and we would like to work with you to make this up to you. Please give Daniel Peterson, our Service Manager, a call at 803-691-5602. Thanks!

August 05, 2021

The experience was very nice and professional. I was updated about the status of my truck throughout the whole time. I wish everyone was like that... More

by ABHUDLEY65
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Aug 07, 2021 -

Midlands Toyota responded

Thank you for taking the time to let us know how we're doing! We're happy to hear that your experience with us was nice and professional. Come back to see us again soon!

August 05, 2021

Great experience as always. Daniel Fitzgerald helped me get my recall taken care of and my vehicle runs great. He made sure I was out as quick as possible since I had my newborn with me. More

by kyleyareyes15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Fitzgerald
Aug 07, 2021 -

Midlands Toyota responded

Thank you for your kind words about Dick Dyer Toyota! We strive to provide personalized service to our customers so we're happy to hear that Daniel was able to provide that for you. We can't wait to see you back here with us!

August 05, 2021

I bought a 2016 RAV4 last in the evening and found that the headlight was holding water the next day. It took forever to get a response then finally made an appointment showed up to be told nobody was ther More

by Sounita Campbell
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Carter, Daniel Peterson, Randy Creech, KEYANNE MAXWELL
Aug 06, 2021 -

Midlands Toyota responded

Thank you for sharing your experience with us, Sounita. We are disappointed to learn that your interactions with our service team missed the mark. We understand your frustration with the issue with your headlight, and would like to resolve this with you. Please, contact our Service Manager, Daniel Peterson, at 803-691-5602 at your earliest convenience. Again, thank you for letting us know, and we look forward to speaking with you soon.

August 05, 2021

Great job! Great Dealership! and Great dealing with Daniel! Keep up the overall program and I will be a lifetime member! Thanks again Daniel! see you again soon! More

by LCROWSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Aug 06, 2021 -

Midlands Toyota responded

This is what we like to hear! Thank you for sharing!

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