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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

September 12, 2019

Fantastic Kendall met us at the door when we pulled up. Couldnt have been any easier Staff was great answered all questions, walked us the process very smoo More

by SPIKEIVORYMUSIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendall Decker
Sep 13, 2019 -

Midlands Toyota responded

Thank you for the positive review. We are so glad to hear your experience with Kendall from beginning to end went so well on the purchase of your new vehicle. We look forward to working with you when it is time for a tune-up on your new Toyota.

September 12, 2019

scheduled service I was waited on as soon as I drove in- gentleman very nice- in and out in about an hour. The waiting area was very comfortable, Work done was explaine More

by fbrb1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Amick
Sep 13, 2019 -

Midlands Toyota responded

Thank you for letting us know how our service team is doing. We pride ourselves on having an efficient and knowledgeable service team and are glad that we were able to showcase this for you. We look forward to working with you again for your next service appointment.

September 12, 2019

Best Part? My Service Advisor - Tommy Senn I bought my Scion at DD, and DD has been the only place I take her for service. I have had some really good associates work with my over the last 9 More

by lorrie.harkey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Senn
Sep 13, 2019 -

Midlands Toyota responded

Thank you so much for this amazing feedback, Lorrie. It is so great to hear that Tommy was able to get you back on the road safely with your Scion. We understand how stressful that can be when you are on a limited budget and always do our best so you can feel confident when you get back on the road. We appreciate you coming in and look forward to working with you again to help service your Scion once more and help you get it up to complete top-notch quality.

September 12, 2019

Flat tire It was grea , only it took 3 hours to give me a new tire?????. It would be good if a service guy started one car he need to complete the job and not g More

by DJARAM9195
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Sep 13, 2019 -

Midlands Toyota responded

Thank you for the feedback. We appreciate you letting us know how we are doing so we can always improve each time to make your next visit that much better. We look forward to working with you again for any additional automotive needs.

September 12, 2019

It was an excellent experience and customer service The sales Rep Dwight Hylton's customer service was impressive and impeccable. It was such a breeze and I felt like i got an excellent deal. I would More

by kenishataylor65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Hylton, Zachare Robinson
Sep 13, 2019 -

Midlands Toyota responded

Thank you for the great review. We're so glad to hear your experience with Dwight was impeccable. We appreciate your recommendation and look forward to working with you again for any future automotive needs you may have.

September 12, 2019

Bad experience this time as compared to past. Until my recent visit I had an excellent experience each time. My visit on 9/11 was very bad. It took over 2 hours for a standard 60,000 mile service More

by rtlackey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha Hogue, Chris Ayers, Jason Baughman
Sep 13, 2019 -

Midlands Toyota responded

While we appreciate the feedback, we're disappointed to hear your frustrations regarding your most recent visit. Please know that your comments will be forwarded to the proper manager and our team will work to ensure your next visit with us is much improved.

September 11, 2019

ALWAYS INCREDIBLE As always Victor Torres took care of me as he always does. He is always there whenever we need anything to do with our vehicles. He is AMAZING and I w More

by catrinaramirez2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Sep 12, 2019 -

Midlands Toyota responded

Thank you for such kind words, Catrina. We're so glad you enjoy your experience with us and especially with Victor. We look forward to working with you again during your next maintenance appointment.

September 11, 2019

Experience was great!!! Carlos was wonderful Everything was great no complaints!!! Carlos explained everything in detail and was very informative. My vehicle was ready on time and I didn’t have More

by rbglobal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos in service
Sep 12, 2019 -

Midlands Toyota responded

Thank you for the great feedback. We always want to make sure you are informed of everything that is going on with your vehicle so you can leave feeling confident in the work our technicians performed. We look forward to working with you again on your next vehicle maintenance appointment.

September 11, 2019

Exceptional Customer Service Ashley provided tremendous customer service. I had an appointment to "test drive" one vehicle; but, I inspected and test drove several. Throughout t More

by DEDKIK25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jordan, Ashley Thompson, Amber Suber
Sep 12, 2019 -

Midlands Toyota responded

Thank you for the awesome feedback! We're glad you were able to enjoy so many different choices for your test drive and see our new Corolla as well. We always want to make sure you can find the perfect vehicle for yourself that fits your needs and we are glad to hear that Ashley was able to provide that for you and answer any questions and concerns you had. We look forward to working with you again on any future automotive needs you may have.

September 11, 2019

15000 miles service The representative was very courteous. The service was very fast and the technician explained all the service done in the car in a very easy way to un More

by jdelgado5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Risher, Ashley Thompson, Cameron Graham, Chris Brown
Sep 12, 2019 -

Midlands Toyota responded

Thank you for the feedback. It's always great to hear when our technicians are able to help you in getting your vehicle taken care of and keeping you in the loop to know everything that is being done. We look forward to working with you again during your next scheduled maintenance appointment.

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