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Midlands Toyota

Columbia, SC

4.3
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

July 17, 2021

As soon as I got there I was greeted by the sales woman. She was very nice and professional. The location was clean so I appreciated that especially with covid More

by Tequilla.murphy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEYANNE MAXWELL
Jul 20, 2021 -

Midlands Toyota responded

Great to hear! Thank you for taking the time to leave us this feedback! Just let us know if there is anything else we can do to help.

July 17, 2021

Great and prompt service from Dan Fitzgerald he was friendly even got my recall taken care of . A huge thank you to him for his help More

by Wendyr0728
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Fitzgerald 5 stars
Jul 20, 2021 -

Midlands Toyota responded

Thank you so much, Wendy! We appreciate your kind words about working with Dan, and look forward to seeing you again!

July 17, 2021

It’s time there also last. Three hour oil change with an early appointment. They didn’t even wash my car in that amount of time. I have been in busier dealership and came out quicker than 3 hr for a reg oi More

by drosssenegal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remember his name
Jul 19, 2021 -

Midlands Toyota responded

Thank you for leaving us your feedback. We regret to learn you were disappointed in your recent visit. We understand your frustration with the wait time for your oil change service. Please know our service team takes customer care extremely seriously and because of that, we want to personally apologize and try to make things right. At your convenience, please reach out to Daniel Peterson, our Service Manager, at 803-691-5602. We appreciate your business and look forward to hearing from you.

July 17, 2021

It was a pleasure to meet Dennis. He is knowledgeable and has. A good deal of patience. I am happy that Dyer Toyota handles many of the paperwork. More

by JHDEHOFF1953
Recommend Dealer
Yes
Employees Worked With
Jason Jordan, Dennis Risher
Jul 20, 2021 -

Midlands Toyota responded

Great to hear! Thank you for your great rating and kind words about working with Dennis. If there is anything else we can do to help, just let us know!

July 17, 2021

Everyone was friendly and very helpful to me. I do not think I could have got a better price in Columbia. i will buy my next car there. More

by KEMPALLIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Johnson
Jul 20, 2021 -

Midlands Toyota responded

Thank you so much! We appreciate your feedback and are delighted to know that you are so pleased with your purchase. Feel free to reach out again if there is anything else you need!

July 17, 2021

Trent was amazing and easy to work with. He helped me pick the perfect care for my wife. Christopher in finance was also great to work with. More

by JEREMIETODD78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent McQueen
Jul 20, 2021 -

Midlands Toyota responded

Thank you so much! If you or your wife have any further questions about the car, please reach out, we will be happy to help!

July 17, 2021

Service advisor forgot all about me. Had a12:30 appointment, finally at 3:00 went out to service, asked another man where my car was and he looked on Saniel,a desk and found the car done, unwashed More

by lbmushkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Peterson
Jul 19, 2021 -

Midlands Toyota responded

Thank you for providing your feedback of your time with us. We are sorry to learn that you were disappointed in how your service was handled. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your business and would like the opportunity to express our appreciation. At your convenience, please reach out to Daniel Peterson, our service manager, at 803-691-5602 so that we may find resolution. Thank you.

July 16, 2021

Like any car dealership they say it'll only take 30min and you end up sitting there all day. We did everything online, was pre-approved for finance, made a partial down-payment, everything so we could be More

by janderson230
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hanby, Trent McQueen
Jul 19, 2021 -

Midlands Toyota responded

Thank you for leaving us your candid feedback. We understand that your time with us was longer than you expected. However, it is pleasant to hear your left satisfied with your deal and any issues were addressed quickly. As a dealership, we are always looking for ways to improve our customer service experience and will use your feedback. We at Dick Dyer Toyota want to sincerely thank you for your business and humbly express that we look forward to the opportunity to serve you again for any of your automotive needs. Have a great day.

Jul 21, 2021 -

janderson230 responded

Please stop contacting us, I'm tired of getting your surveys everyday. You got the review you earned and we are not going to change it no matter how many times you ask us too.

July 16, 2021

Awesome customer service! They always take care of my needs and make sure my visit is comfortable. Highly recommend this dealership to everyone. Will definitely come back More

by POWERDENTREMOVAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Jul 20, 2021 -

Midlands Toyota responded

Thank you so much for the great rating and recommendation! We look forward to seeing you again, let us know if there is anything else you need!

July 16, 2021

Asalways I always get good and fast service. The technicians was very informative and was easy to work with. Another satisfying service from Dick Dyer. More

by paradisecay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon
Jul 20, 2021 -

Midlands Toyota responded

Thank you so much! We are honored to have you as a loyal customer to our service center. If there is anything else we can do to help, just let us know!

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