Midlands Toyota

REview of service Herman was very courteous and professional. He provided me a very good description of the up-to-date things that needed to be done to my car. Herman was very courteous and professional. He provided me a very good description of the up-to-date things that needed to be done to my car. More

Helpful employee Steve Amick was polite and very helpful .He explain everything to me that I need to be done. When I pulled in he was right there for me Steve Amick was polite and very helpful .He explain everything to me that I need to be done. When I pulled in he was right there for me More

Great job, but missed a few things Jason was an excellent Service rep and was very gracious and helpful. I identified tail light out and it was not repaired as requested. This has occur Jason was an excellent Service rep and was very gracious and helpful. I identified tail light out and it was not repaired as requested. This has occurred in the past as well. Took 5 services before someone finally cut a new key as requested each time More

Great service I worked with Travis, who was friendly, helpful, and let me know what my options were regarding additional service recommendations. I have always been I worked with Travis, who was friendly, helpful, and let me know what my options were regarding additional service recommendations. I have always been satisfied with Dick Dyer service. More

Herman Glover was great and took care of my wife when she brought in the car, and when I had to because the shop did not have 4 Prius sparkplugs. and took care of my wife when she brought in the car, and when I had to because the shop did not have 4 Prius sparkplugs. More

appointment time period My appointment and wait time was on point.My service advisor,Mr.Glover gave me excellent customer service today.The first time that my vehicle had to My appointment and wait time was on point.My service advisor,Mr.Glover gave me excellent customer service today.The first time that my vehicle had to wait on to come and pick it up after returning from the service area.I was very impressed with the customer service today. More

It was a high energy little stressful experience great My salesman was great Joel Demary we talked and he treated me with respect and kindness . He never tried to insult my integrity . He listened and foun My salesman was great Joel Demary we talked and he treated me with respect and kindness . He never tried to insult my integrity . He listened and found exactly what I wanted and the numbers we worked on until I found the right one .. I’m sending my friend to him for a RAV4 . More

I had an issue with my 2010 Toyota Camry The splash shield was found to be loose on the front, underside of my 2010 Toyota Camry. My service advisor, Victor Torres, had the problem taken care The splash shield was found to be loose on the front, underside of my 2010 Toyota Camry. My service advisor, Victor Torres, had the problem taken care of in record time. Victor has been my service advisor on previous occasions, and I have always been very impressed with his knowledge, professionalism, and "can do" attitude. His customer relations skills are above reproach. I appreciate his service and attention to detail, and I believe Dick Dyer Toyota is fortunate to have someone of Victor's caliber working in its Service Department. He is a doer and a valuable member of the maintenance team. It is employees like him who help make Dick Dyer Toyota the great dealership that it is. More

Customer Service is great! My service rep, Connor Stednitz, was friendly, courteous and knowledgeable. I asked for a wash with my 10,000 mile service & he reminded me that I ha My service rep, Connor Stednitz, was friendly, courteous and knowledgeable. I asked for a wash with my 10,000 mile service & he reminded me that I had a free full detail coming in the first year of ownership. That's being a customer oriented business. It makes all the difference. More

Pretty quick service Work was done in a day. Had a broken fan motor replaced too. Only problem was when I picked it up. The.y couldn’t find the key for my vehicle. I was j Work was done in a day. Had a broken fan motor replaced too. Only problem was when I picked it up. The.y couldn’t find the key for my vehicle. I was just about to go home without it when it was found under the floor mat. I also had someone else’s bill with my key (under the mat). More