Midlands Toyota

120K Service I scheduled my service appointment Saturday afternoon and was able to make it for 7:15 AM qMonday. The team was thorough and I was out in an hour. I scheduled my service appointment Saturday afternoon and was able to make it for 7:15 AM qMonday. The team was thorough and I was out in an hour. More

120,000 mile maintenance With no appointment I was taken in right away. Service Advisor was very professional. He advised me that the 120,000 maintenance required changing sp With no appointment I was taken in right away. Service Advisor was very professional. He advised me that the 120,000 maintenance required changing spark plugs. The cost was quite high but, he told me that they had to remove quite a bit of stuff from the engine to get to the plugs. I did not have to remind him that I get 10 percent military discount. The van runs good. More

Great experience! The serviceman was courteous friendly and knowledgeable. I asked to be done in a little over an hour and Herman did what he said he would do. Great The serviceman was courteous friendly and knowledgeable. I asked to be done in a little over an hour and Herman did what he said he would do. Great experience! More

Satisfied Customer My experience was very good. Victor provided great customer service on the lane, he kept me updated regarding the process and I felt that he was genui My experience was very good. Victor provided great customer service on the lane, he kept me updated regarding the process and I felt that he was genuinely concerned regarding my satisfaction. Thanks More

Very happy with service department took car in for 15K maintenance and cleaning/detailing. picked it up 4 hours later; looked almost brand new, and had new car smell inside too! After took car in for 15K maintenance and cleaning/detailing. picked it up 4 hours later; looked almost brand new, and had new car smell inside too! After 16 months, still very happy with this Toyota Highlander. Steve was great. Will request him as my service advisor in future. More

New car purchase Kendal Decker was the employee that sold me my new Toyota Highlander XLE. He was very knowledgeable about Toyota vehicles and the available equipment Kendal Decker was the employee that sold me my new Toyota Highlander XLE. He was very knowledgeable about Toyota vehicles and the available equipment for each vehicle. Everything during the sale was well organized, efficient, timely. Very happy with my purchase. Thank you Kendal Decker. More

Easy like Sunday Morning The experience was smooth and entertaining. Herman Glover provided outstanding customer service and honest advise. I undoubtedly recommend seeking him The experience was smooth and entertaining. Herman Glover provided outstanding customer service and honest advise. I undoubtedly recommend seeking him for car serivce and questions. He knows what he is doing! Love the other employees as well everyone seems to be very pleasant. More

Good Shanon was very nice and helpful All was fine this service. Little disappointed the car wash used to be more than a quick run through not any inside cleaning not even a vacuum or outs All was fine this service. Little disappointed the car wash used to be more than a quick run through not any inside cleaning not even a vacuum or outside bug attempt. More

Great service! I arrived without an appointment and was immediately met by an service attendant who was very courteous and helpful. The service was fast and reasona I arrived without an appointment and was immediately met by an service attendant who was very courteous and helpful. The service was fast and reasonable. More

Phenomenal service I got an oil change the other day in a expedient, quality-filled manner. Herman did a wonderful job at keeping me aware of the condition of my vehicle I got an oil change the other day in a expedient, quality-filled manner. Herman did a wonderful job at keeping me aware of the condition of my vehicle, as well as informing me of any additional care needed for my vehicle More