Midlands Toyota

Plesant The entire process was smooth thanks to a very professional and efficient sales and financing staff. It was one of the easiest auto purchases I have e The entire process was smooth thanks to a very professional and efficient sales and financing staff. It was one of the easiest auto purchases I have ever made. More

Check dashboard lights Very professional, prompt and to the point. I received a callback in a timely manner and told me the problem. The car was fixed and ready for me to pi Very professional, prompt and to the point. I received a callback in a timely manner and told me the problem. The car was fixed and ready for me to pick up when I got there. More

He offer extra service without checking computer system Need check computer system before they offer extra service. Other than that service was great. He offered me a service that my car had it done resendl Need check computer system before they offer extra service. Other than that service was great. He offered me a service that my car had it done resendly More

TundraService Great experience with checking and Service Tech Barry Scott was very friendly and quickly move along in the process and kept me updated on the status Great experience with checking and Service Tech Barry Scott was very friendly and quickly move along in the process and kept me updated on the status of the service More

good service experiece My appointment was on time and did not exceed the time to complete that I was told. Service and prices were explained clearly, and the sales associat My appointment was on time and did not exceed the time to complete that I was told. Service and prices were explained clearly, and the sales associate with whom I was working came back several times to give me updates on the progress.. More

Willingness to serve. Customer service is a thing of the past. The techs at Dick Smith are attentive to your needs and they listen. Eventhough they could not conduct the t Customer service is a thing of the past. The techs at Dick Smith are attentive to your needs and they listen. Eventhough they could not conduct the test on my car because of warranty stipulations the work could not be done. But, I have no doubt that the job would have been performed accurately, because of pass work performed on my car. More

Excellent Service! From the moment that I got over there the service was excellent and fast as I was promised. Tires and fluids checked for the 5000 miles service. From the moment that I got over there the service was excellent and fast as I was promised. Tires and fluids checked for the 5000 miles service. More

Quick service Great Work The awesome team at DD got my vehicle in promptly and out when they promised. They gave me the best deal in town on front brakes AND gave me a rebate The awesome team at DD got my vehicle in promptly and out when they promised. They gave me the best deal in town on front brakes AND gave me a rebate coupon to get a $25 cash card. They also realigned my back brakes without my even asking them. Well done! More

Excellent service recovery After receiving an estimate of $2200 for other services to my 2015 Highlander after a routine oil change, I was concerned. The person who gave me that After receiving an estimate of $2200 for other services to my 2015 Highlander after a routine oil change, I was concerned. The person who gave me that information even asked if I wanted to get a credit card to pay for the services I was told were necessary to continue driving my vehicle. I kindly declined but was thoroughly confused as why this was even necessary. After this bothered me for a week I called Dick after to speak with Chris the manager over the service depot who listened attentively and promptly asked if I could come in so he could take a look for himself. Fortunately he told me the issues mentioned were not necessary to be concerned with for at least another 100,000 Miles!!!! He also took me to the area where my car was being evaluated by him to show me what may be potentially be a problem IN THE FUTURE! Thanks Chris for your thorough explanation and attention to the needs of your customers. More

Great Service! The service needed was explained very well and the cost was given as well. I was given updates while I was waiting and was given the option to get a s The service needed was explained very well and the cost was given as well. I was given updates while I was waiting and was given the option to get a shuttle so that I would not have to wait. The waitng area was very comfortable so I didn't mind waiting at all. Victor Torres is an excellent advisor. He goes above and beyond. He makes sure my car is up to date on service to keep it running well. More