
Midlands Toyota
Columbia, SC
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4,047 Reviews of Midlands Toyota
Pleasant I encounter no problems and enjoyed my wait in the reception area. The prices seemed a little high but I had the work done because I want to honor the I encounter no problems and enjoyed my wait in the reception area. The prices seemed a little high but I had the work done because I want to honor the service requirements of my warranty. More
"Excellent Service!" Danny was very helpful and took excellent care of me. He kept me updated on the status of my vehicle. Once service was complete he personally walked Danny was very helpful and took excellent care of me. He kept me updated on the status of my vehicle. Once service was complete he personally walked with me to the payment center, took my payment, walked me back to my vehicle, and made sure it was in good condition before leaving. Not only is Danny friendly but everyone I have come in contact with at this particular dealership has been a pleasure to work with. I would definitely recommend this service department and will be back again. More
A Step Above I like that Toyota has such great personal service, great waiting room, online appointment system and works on Saturday. I avoided using the dealersh I like that Toyota has such great personal service, great waiting room, online appointment system and works on Saturday. I avoided using the dealership because I felt their prices may be too high. In avoiding them, I received less than favorable services at local repair shops around town and missed some important maintenance updates. Prices were reasonable and for all the other 'perks' and personal touches they have added, I'm sure I will go back again. More
Great service I thought my car had an issue with shifting in and out of four wheel drive. The tech test drove the car and then had me ride in the car with him. I wa I thought my car had an issue with shifting in and out of four wheel drive. The tech test drove the car and then had me ride in the car with him. I was shifting improperly. They were very helpful. More
Excellent service and Steve did a great job! Steve clearly explained what I needed and offered some discounts for the work. He kept me informed and I appreciate doing prevention work so I don't Steve clearly explained what I needed and offered some discounts for the work. He kept me informed and I appreciate doing prevention work so I don't have problems down the road. More
Improved experience I worked with a new CSR and that was a positive experience. Over the summer the CSRs were arrogant and non chalant in their approach to resolving my s I worked with a new CSR and that was a positive experience. Over the summer the CSRs were arrogant and non chalant in their approach to resolving my service issue(a safety recall). I vowed not to return, but unseen service sent me back to DD. I requested a new advisor as I am still angry with previous advisors. This one listened and sought to ensure a positive experience providing open communication and updates. More
Great visit Herman was very professional and got me in and out in a timely fashion. The service was professional but was a little pricey. Popcorn was fresh Herman was very professional and got me in and out in a timely fashion. The service was professional but was a little pricey. Popcorn was fresh More
Tire problem Thank goodness the tire issue we had on our Toyota Camry was just north of Columbia on I-77. And, thank goodness we were able to make it to this dea Thank goodness the tire issue we had on our Toyota Camry was just north of Columbia on I-77. And, thank goodness we were able to make it to this dealership to get an exact match on our tire. Victor Torres was great to work with and we we're happy with the service. More
Great Service Danny was good in explaining the service and keeping me update with the statute's of my car. Came and got me when it was done and took me to the paym Danny was good in explaining the service and keeping me update with the statute's of my car. Came and got me when it was done and took me to the payment center and took my payment and walk me back to my vehicle. More
Herman's Outstanding Support The service advisor was courteous, outstanding, professional. and friendly. He provided concise information and clear options. He made it easier to ma The service advisor was courteous, outstanding, professional. and friendly. He provided concise information and clear options. He made it easier to make the necessary decisions. More