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Midlands Toyota

Columbia, SC

4.2
4,040 Reviews
Call Dealership (803) 877-6279
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240 Killian Commons Parkway

Columbia, SC

29203

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4,040 Reviews of Midlands Toyota

September 29, 2021

Great staff, they were very professional and would highly recommend this dealership. No problems at all More

by SSHNAKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEYANNE MAXWELL, TRE MARTIN
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Sep 30, 2021 -

Midlands Toyota responded

That's exceptional! Thank you so much for this taking the time to provide these kind words about our staff. Also, thank you for choosing and recommending Dick Dyer Toyota. We truly value your feedback and business, and we hope to work with you again in the future.

Helpful
September 29, 2021

Toyota did the best they could to help me find and fix my service needs More

by CBLATHAM22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Blakeney
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Sep 30, 2021 -

Midlands Toyota responded

Thank you for the review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Dick Dyer Toyota!

Helpful
September 28, 2021

Dick Dyer Toyota is the only dealership my family will ever go to period! The service we receive is always top notch and the communication from anyone at the dealership is always prompt and accurate which More

by ERIC.ELIASSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ayers
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Sep 30, 2021 -

Midlands Toyota responded

Thank you, Eric and your family, for this taking the time to provide this amazing feedback. We are so glad to hear that your visits with us have consistently been top-notch and accommodating. We'll be sure to share feedback with our management team. Thank you all for choosing and continuing to choose Dick Dyer Toyota.

Helpful
September 28, 2021

Great place with great people to take care of your automotive needs. Will be back soon. More

by RUSSELL6719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ayers, Victor Torres
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Sep 30, 2021 -

Midlands Toyota responded

Thank you so much, Russell, for this taking the time to provide this amazing feedback and for shouting out to our staff. We truly value your feedback and business, and we hope to work with you again in the future.

Helpful
September 28, 2021

Overall service was good. Total wait time was about 2 hours, a bit longer than expected considering i had an appointment scheduled but service level was prompt and professional, and answered all of my qu More

by CAP913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rice, Chris Ayers, Daniel Peterson, Jason Baughman, John Trammell, Steve Amick, Tommy Senn, Victor Torres, Cameron Graham, Shawn Reeves
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Sep 30, 2021 -

Midlands Toyota responded

Thank you for taking the time to provide this valued feedback. We are so glad to hear your overall visit was satisfactory. We do apologize for any unprecedented wait time you experienced. Our staff prides themselves on customer satisfaction and experience, and we will continue to strive to consistently provide timely services for all our appointments and walk-ins. Thank you for choosing Dick Dyer Toyota.

Helpful
September 28, 2021

These guys are spectacular. The rest of this is so that I can meet the word minimum. More

by EASTOVERWES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Hanby, Jeff Bowers, Dennis Risher, Chris Ayers, Daniel Peterson, John Trammell, Steve Amick, Victor Torres, Cameron Graham
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Sep 30, 2021 -

Midlands Toyota responded

And so are our customers! Thank you for this spectacular feedback. We hope you feel free to reach out to our offices for any future services or questions.

Helpful
September 28, 2021

My technician quickly solved a problem that another local dealership had been unable to fix after several attempts. More

by Ahfinch
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Finch
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Sep 30, 2021 -

Midlands Toyota responded

That's awesome. We are so glad we were able to find and resolve the issue. Thank you for giving us the opportunity to show Dick Dyer Toyota's difference. Please feel free to reach out to our offices for any future services or questions.

Helpful
September 27, 2021

Clear communication from dealer representative regarding my service needs. Checked to ensure none of the recommended maintenance tasks had already been completed on prior visits. Very satisfied with custo More

by HALLLW2411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Amick
Report | Print
Sep 28, 2021 -

Midlands Toyota responded

Thank you for the 5 stars and the positive feedback! We're delighted to hear that you had such a good experience with us. We value your business and look forward to seeing you again soon.

Helpful
September 27, 2021

Carlo stayed in contact throughout the repair process with updates. He was also very friendly and took time when we picked the vehicle up to answer our questions. More

by xnk74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Amick
Report | Print
Sep 28, 2021 -

Midlands Toyota responded

Thank you for sharing your great experience with Carlo! He will be happy to hear that he helped to make your service visit an easy and enjoyable one. Please come see us again for your future service needs!

Helpful
September 27, 2021

Front desk gentleman was awesome, super helpful and friendly. Had a good chat about some football as well. When they rotated tires, they did not balance the PSI back out. Fixed myself in the morning. W More

by JOSH@CROSSFITSODACITY.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Hylton
Report | Print
Sep 29, 2021 -

Midlands Toyota responded

Thank you for taking the time to leave your review. We are very pleased to hear that your service experience with our team was pleasant and friendly. However, it is unfortunate to hear that your service was less than 100% satisfactory. Our service team will use your feedback to improve our operations towards complete customer satisfaction. We appreciate your business with us and look forward to seeing you again. Take care!

Helpful
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