Midlands Toyota

If I could give no stars, I would. I arrived for my scheduled 8:45am appointment early at 8:30am. I scheduled a recall airbag replacement and was told they would order the parts. I was advised that I s scheduled 8:45am appointment early at 8:30am. I scheduled a recall airbag replacement and was told they would order the parts. I was advised that I should have them run the $85 diginostic test due to the age of my car. (2004 Landcruiser w/129,000 miles) 2 hours and forty five minutes later they told me they didn't order the parts. They reduced the price of the diagnostic test by $20 and then tacked on $11.11 in shop supplies and regulatory fees!!!! The service manager hid behind a large sign and didn't even apologize for wasting 3 hours of my time. I have been driving a Toyota since 1990 and this is my third. All purchased new from a dealership. If this is the standard of service I can expect in the future, I'll take my business elsewhere. Truely the worst customer service I have ever experienced. Do not patronize Dick Dyer. They don't deserve your business. More

The rep was professional and courteous, I will be back for my next oil change. Thanks again for the car of my car for my next oil change. Thanks again for the car of my car More

They were on time, friendly, neat, very effective in getting my car service as needed. getting my car service as needed. More

Dan was courteous, friendly and professional. I was taken on my appointment time, and out at a reasonable time as well. I always receive good service and that's why I will continue to come back for pu taken on my appointment time, and out at a reasonable time as well. I always receive good service and that's why I will continue to come back for purchases, reasonable prices, and great customer service. Keep up the good work!! More

This dealership has provided me two cars now. Both times I had a wonderful experience and I look forward to getting my future cars from them! I had a wonderful experience and I look forward to getting my future cars from them! More

Service was completed for my Toyota recall fuel repair in 2 hrs. Fast service! Jon Trammell provided friendly customer service. 2 hrs. Fast service! Jon Trammell provided friendly customer service. More

I would personally like to thank the general manager and the overall staff for the professionalism and care that I was given doing this overall process. the overall staff for the professionalism and care that I was given doing this overall process. More

Got my driving belt replaced and now my car sounds louder than it did before I took it in. Everyone was great at the dealership. than it did before I took it in. Everyone was great at the dealership. More

We would like to say a special Thank you to Mr. Oscar Emeasoba for taking the time to work with us in making the purchase. We were looking for a dependable vehicle for our daughter who is heading off to Emeasoba for taking the time to work with us in making the purchase. We were looking for a dependable vehicle for our daughter who is heading off to college. He was very patient and answered all our questions. More

Very pleased with the service, sales representative was very knowledgeable about the Truck i wanted Thank you GOD Bless! very knowledgeable about the Truck i wanted Thank you GOD Bless! More