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Midlands Toyota

Columbia, SC

4.3
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

May 29, 2021

My service was top notch at Dick Dyer Toyota! Paul Locke met and exceeded my expectations! From the time I walked in the door, Paul made me feel like a family member of his. He assured me that he would take More

by DIONDRABLACK3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PAUL LOCKE
Jun 01, 2021 -

Midlands Toyota responded

Welcome to the Dick Dyer Toyota family! Thank you for taking the time to share this wonderful review with all of us. Customer service is our top priority and we're pleased Paul could exceed your expectations every step of the way. See you next time!

May 28, 2021

My car salesman was friendly and knowledgeable. There was no pressure throughout the experience. I appreciate the attention I received as soon as I walked on the lot. More

by Reddenjosh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
May 28, 2021 -

Midlands Toyota responded

This is what we love to hear! Thank you so much for your patronage and for sharing your thoughts with us. Please don't hesitate to give us a call if there is anything else our team can do to help!

May 28, 2021

Waited two hours for tire rotation. Then I doubted they even did it but Anthony Johnson provided pictures of my truck on the lift with tires off. Sensors were not reset so that I could gauge my tire pressu More

by patrick-lowery
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Amick
May 28, 2021 -

Midlands Toyota responded

Thank you for your feedback. We are disappointed to see that you felt your experience with our service department was not up to expectations. We are constantly striving for top quality customer service and we never want you to feel uncertain about the work being completed on your vehicle. Feel free to reach out to our Service Manager, Daniel Peterson at 803-691-5602 so we can hear more specifics about how we could improve and help resolve your concerns. Thank you again for letting us know about your experience.

May 28, 2021

John was so nice. I think he would do anything to make sure I had a good safe visit. I was scared of being out during the virus but he even offered to give me the mask off his own face to keep me safe! Th More

by WJOHNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Trammell
Jun 01, 2021 -

Midlands Toyota responded

We're so happy John could provide you with a safe and comfortable experience in our service drive. Thank you for choosing Dick Dyer Toyota for your service needs!

May 28, 2021

I was able to get the work done although I didn't have a appointment. We needed the car in a couple of days. and it was ready. More

by watersleaman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Amick
Jun 01, 2021 -

Midlands Toyota responded

We're happy our team could be of service! Thank you for choosing Dick Dyer Toyota and for leaving us this review.

Jun 01, 2021 -

watersleaman responded

Thank you

May 28, 2021

Oscar Emeasoba, my Salesman was fantastic to deal with. He did everything he said he would do. I had a great experience at Dick Dyer Toyota thanks to Oscar and Kelly the Sales Manager. I am very pleased More

by E.T. Easton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Emeasoba , T KELLY
Jun 01, 2021 -

Midlands Toyota responded

We enjoyed working with you as well! Thank you for leaving us this wonderful review and for letting us know what a great experience you had with Oscar and Kelly. Enjoy your Tundra and let us know if you have any additional questions we can help with!

May 27, 2021

Anytime I come to this dealership, I always have a problem! It never fails! Horrible! Victor was my 1st issue. I try my best to go to another dealership before coming here. More

by AB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Peterson, Victor Torres, Cameron Graham
May 28, 2021 -

Midlands Toyota responded

We are saddened to know you have not been satisfied with your visits with our service team. Customer service is very important to us and we want to speak with you to learn more about your concerns and work toward a resolution together. If you would, please reach out to our Service Manager, Daniel Peterson at 803-691-5602 at your convenience. Thank you.

Sep 15, 2021 -

AB responded

Sure thing. Thank you!

May 27, 2021

Joanne was very helpful and let me know the progress regarding the vehicle’s arrival. Chaz and Liz in the internet dept were also very helpful. More

by lbryansc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Hanby, Elizabeth Rabon, Joe Medina, JOANNE DASILVA BLACKMAN
May 28, 2021 -

Midlands Toyota responded

We're so happy our team could help you get what you need! Thank you for choosing Dick Dyer Toyota and for taking the time to leave us this review. Come visit us again soon!

May 27, 2021

The service this time around was great. I was in and out in no time. So continue to keep the good work up and satisfy the customer. More

by CORNELIOUS775
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Trammell
May 28, 2021 -

Midlands Toyota responded

We'll be sure to keep up the good work! Thank you for visiting us and for leaving us this feedback. See you next time!

May 26, 2021

Every son there was exceptional especially Zach in helping me find the 4Runner I wanted. He kept me updated as to arrival dates and was very responsive More

by handg89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KRISTEN TUCKER
May 28, 2021 -

Midlands Toyota responded

Thanks for the review! We're happy Zach and our team could help you find a 4Runner that you liked. Congratulations on your new vehicle!

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