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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

May 05, 2021

Very satisfied with my experience. Sales people were great to work with. Oscar Emeasoba and Joe Medina were very responsive. Overall, the paperwork process could be more streamlined to save time, but a More

by MHARRIS6565
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Emeasoba, Joe Medina
May 07, 2021 -

Midlands Toyota responded

Thank you for sharing a bit about your visit with us!

May 05, 2021

Had an appointment for an oil change. My car was left “forgotten” about for 2hrs. Was compensated however will be going elsewhere after the compensation More

by SPARKY555.JJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Peterson
May 06, 2021 -

Midlands Toyota responded

Thank you for your feedback. We are very disappointed to see that you felt your experience with our service department was not up to expectations. We are constantly striving for top quality customer service and we would like to speak with you about this further. If you would, please reach out to our Service Manager, Daniel Peterson, at 803-691-5602 at your convenience. Thank you again for letting us know about your experience.

May 04, 2021

I appreciate how I was kept updated as they worked on routine maintenance and replacing battery/wiper blades. Daniel was extremely nice! Please drop the requirement for a 25 work minimum! More

by atki132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
May 05, 2021 -

Midlands Toyota responded

That's awesome. Thank you for taking the time to provide us with this amazing feedback on Daniel and the service you received during your visit. We'll be sure to share this feedback with him. Thank you for choosing Dick Dyer Toyota, and we look forward to working with you again.

May 04, 2021

Working with Paul made me feel like I was finally being heard. I told him what I wanted and he made it happen. My best car buying experience. Thank you so much Paul!! More

by RobinReigns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PAUL LOCKE
May 04, 2021 -

Midlands Toyota responded

Thank you for visiting all of us here at Dick Dyer Toyota! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that while working with Paul. We wish you many miles of happy and safe driving in your new vehicle!

May 04, 2021

Told them what we wanted as far as price and payments & they made it happen. Completely professional & down to earth. I would definitely refer them. More

by NAOMIARCE28
Recommend Dealer
Yes
Employees Worked With
TRE MARTIN
May 05, 2021 -

Midlands Toyota responded

Thank you for your referral and for choosing Dick Dyer Toyota. We are so glad we were able to help you find the vehicle and price you were looking for. It was our pleasure to assist, and we hope to work with you again in the future.

May 04, 2021

The service staff has been trained to take care of the customer and resolve all issues. The service is patient, polite, courteous, and have knowledgeable explanations. More

by Henry Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dischinger
May 05, 2021 -

Midlands Toyota responded

That's excellent to hear. Thank you for providing this amazing feedback of your patient, polite, courteous, and knowledgeable service visit. It was our pleasure to work with you, and we hope to do so again in the future.

May 05, 2021 -

Henry Lee responded

Thank you and continue with the process in place.

May 03, 2021

Working with Daniel Peterson co-ordinating and overseeing all the things going on with my car is always a pleasure. Everyone from the service scheduler to the technician, to the guy that drives the cars arou More

by jsmorrow41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
May 03, 2021 -

Midlands Toyota responded

This is great to hear! Thank you for choosing Dick Dyer Toyota and for telling us about your most recent visit. See you next time!

May 03, 2021

the service department response time was awful. It was if they didn't care about the customer schedules or what else that they may have to do. More

by kircamsim902
Recommend Dealer
No
Employees Worked With
Victor Torres
May 03, 2021 -

Midlands Toyota responded

Thank you for your feedback. We are disappointed to see that you felt your experience with our service department was not up to expectations. We are constantly striving for top quality customer service. Feel free to reach out to our Service Manager, Daniel Peterson at 803-691-5602 so we can hear more specifics about how we could improve. Thank you again for letting us know about your experience.

May 03, 2021

Working with Paul Locke was a blessing. He understood my needs and helped me find a car that was just right for me. He has a positive attitude and I would recommend him to my family and friends. He made the More

by kliburd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PAUL LOCKE
May 04, 2021 -

Midlands Toyota responded

We’re thrilled that Paul was able to provide you with such a seamless purchasing experience! That is what we always strive for at Dick Dyer Toyota. Thank you for trusting us with this process!

May 02, 2021

i went in just looking at refinancing my leased vehicle and ended up with a new car. Keyanne was an awesome salesperson. She got me exactly what I wanted in a new car. She was so patient and friendly. More

by S_MWALTERS89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Asher, KEYANNE MAXWELL
May 03, 2021 -

Midlands Toyota responded

We're so happy Keyanne could help you get even more than what you wanted! We look forward to your next visit!

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