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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

March 29, 2021

The pop-ups on the webpage interfere with the buying experience. Finance was able to lower the interest rate. Dealer mark-ups are high priced. More

by FOUNTAI3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachare Robinson
Mar 30, 2021 -

Midlands Toyota responded

Thank you for taking the time to provide this valued feedback on your experience with Dick Dyer Toyota. We'll be sure to share this review with our management staff to ensure we strive to resolve any interference. Thank you for choosing Dick Dyer Toyota.

March 29, 2021

Michael Smith was a pleasure to deal with. Took time to work with us and would recommend him to others looking for a new car. More

by Jenniferstillwell1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Carter, MICHAEL SMITH
Mar 30, 2021 -

Midlands Toyota responded

Thank you, Jennifer, for choosing Dick Dyer Toyota and providing this exceptional feedback on Michael Smith. We'll be sure to share this review with him. Congratulations on your purchase, and thank you for choosing Dick Dyer Toyota.

March 28, 2021

I am thankful to have chosen this dealership !! I got the exact color & model car I wanted. I am thankful for the great salesman & financial gentlemen for helping me with everything. More

by DEANNE.COLLINS02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Jason Jordan, Zachare Robinson, ED DOHERTY
Mar 29, 2021 -

Midlands Toyota responded

We are thrilled that we were able to get you into the vehicle of your dreams!

March 28, 2021

I r e a l l y d o n o t h a v e t i m e f o u r t h I s ! More

by CHRIS_MOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent McQueen
Mar 29, 2021 -

Midlands Toyota responded

Thank you for taking the time to rate us!

March 28, 2021

Cody told me what would be done, I asked him if one thing was done on this day. He told me that it was not yet at this time. That was very honest suggestion. I appreciated him. More

by EOHTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Torres, Berry Davis, Megan Rice, Chris Ayers, Steve Amick, Victor Torres, Cameron Graham
Mar 29, 2021 -

Midlands Toyota responded

Thank you for sharing feedback about your visit with us!

March 28, 2021

Service is fast excellent. Victor always explains work that needs to be done and answers any questions that I have. The entire process fir service is made simple , the employees are very helpful and get More

by Douglas1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Mar 30, 2021 -

Midlands Toyota responded

That's excellent, and so is Victor. We'll be sure to pass along this amazing feedback and rating to him. Thank you for choosing the Dick Dyer Toyota's service departemnt, and we hope to work with you and your vehicle again in the future.

March 27, 2021

Customer service provided by Brandon and Daniel was awesome. They appear to care about the customer and their workplace. They went above and beyond to provide a positive experience. More

by DEE.TINCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Martin, Daniel Peterson
Mar 31, 2021 -

Midlands Toyota responded

Thank you for the review! We appreciate you choosing us and look forward to working with you again in the future.

March 26, 2021

I had a pleasant enough experience in person, no issues there. My issues are not with the sales experience, it’s with the after-sales experience. Any questions I had were rarely if ever followed up with f More

by YBV
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Carter, JOANNE DASILVA BLACKMAN
Mar 31, 2021 -

Midlands Toyota responded

Thank you for leaving your review with us. We understand your after-sales experience has been frustrating. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We'd appreciate the chance to discuss your experience in further detail to find an appropriate solution. At your convenience, please reach out to our Sales Manager Matt MacIntyre at (803) 786-4111.

March 26, 2021

The sales process was very easy. They were accommodating to me and my husband and made sure we were well taken care of. It was an effortless process. More

by mn0874
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent McQueen
Mar 29, 2021 -

Midlands Toyota responded

Thank you for sharing a bit about your experience with us!

March 26, 2021

The service was not very good. May car was ready and waited 20 mins to get it. Had to go to another service manager just to get my vehicle. And that person was highly irritated with the fact that I want More

by BRADYCU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Amick
Mar 31, 2021 -

Midlands Toyota responded

Thank you for taking the time to share your feedback with us. We're disappointed to hear that your visit with our service team didn't meet your expectations. It's always our goal to provide the best experience possible and we'll use your feedback to improve. We'd appreciate the chance to further discuss your visit to find an appropriate solution. Please contact our Service Manager Daniel Peterson at (803) 691-5602.

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