Midlands Toyota

My Service Advisor Terrence Whitmore, was so helpful and made me feel very comfortable. He kept me informed and explained my receipt and paperwork. He informed me about a issue that one of my tires had an made me feel very comfortable. He kept me informed and explained my receipt and paperwork. He informed me about a issue that one of my tires had and I trusted his work. Thanks Sherry Feggans More

We are pleased with the responsive service provided. We continue to be treated as a valued member of the Toyota community. We appreciate the great customer service. continue to be treated as a valued member of the Toyota community. We appreciate the great customer service. More

Everything was great as usual. Professional and friendly staff. comfortable waiting area. The reason I only gave 4 of 5 stars for this visit, is that my drivers seat had some dirt/grease on it, even thoug staff. comfortable waiting area. The reason I only gave 4 of 5 stars for this visit, is that my drivers seat had some dirt/grease on it, even though the visit started with a seat cover. More

Finally got the vehicle I want thanks y’all me and my boys are going to make this vehicle worth a lifetime excited thanks again boys are going to make this vehicle worth a lifetime excited thanks again More

We were disappointed in the way the advisor dealt with us. Barry made a promise to have repair complete in 1 day, it never happened. us. Barry made a promise to have repair complete in 1 day, it never happened. More

Denise was super nice and very laid back. I didn’t feel pressured at all and she made the whole experience as smooth as possible! Thankful for her and her manager. pressured at all and she made the whole experience as smooth as possible! Thankful for her and her manager. More

Great customer service for regular scheduled maintenance. My service advisor, Brandon, was on target with the timeframe on the time it would take to work on my Highlander. My service advisor, Brandon, was on target with the timeframe on the time it would take to work on my Highlander. More

Paul was great and not a pushy salesman. He helped ease my car buying experience. I am satisfied with my purchase. The finance team would not receive 5 stars. They were made aware of the time I was coming my car buying experience. I am satisfied with my purchase. The finance team would not receive 5 stars. They were made aware of the time I was coming into the office with my check. They not only took couples before me - but I had to wait almost three hours. This was the frustrating part. There was no reason for this to happen with them knowing my schedule. More

I dropped my car off the. It was there that evening and half of the next day. It wasn’t even washed! Bad customer service! Then, when I picked it up the next day, before I went to work, I asked the serv half of the next day. It wasn’t even washed! Bad customer service! Then, when I picked it up the next day, before I went to work, I asked the service employee had my car been washed, he stated no, but, we can wash it now. Really?! You mean to tell me that my car has been here all this time and it hasn’t been washed? I then told the employee that I’m on my way to work. As long as my vehicle had been there, it should have already been washed, before I came to pick it up! More

John Washington was a very honest guy however his boss (Randy Creech) stole $309 from my purchase. At first he gave me one customer's order, then when I prepared my check from my bank, he changed took awa (Randy Creech) stole $309 from my purchase. At first he gave me one customer's order, then when I prepared my check from my bank, he changed took away one of the features of my car which is $309. More