Midlands Volkswagen of Columbia

Great Service When I walked into the dealer I was greeted by the nicest staff, I was informed well about what I was buying and the people working made it fun for my When I walked into the dealer I was greeted by the nicest staff, I was informed well about what I was buying and the people working made it fun for my first time buying a car. The people working were very patience with me and very helpful, overall a great experience . chandler was my sales reprsentive who showed me the vechile and took me out for the test drive . The stores maner Roger Was also very helpful when coming to a price on the vechile More

Best car buying experience I've ever had! I sold my old 2010 Jetta back to the manufacturer and excited to get a new VW. I bounced back and forth between two dealerships and without a doubt Mi I sold my old 2010 Jetta back to the manufacturer and excited to get a new VW. I bounced back and forth between two dealerships and without a doubt Midlands VW was the superior choice. I walked in and spoke with an attendant who showed me the car I was looking for and explained all the details perfectly. I then spoke with the sales manager JP who gave me a great out-the-door price without even needing to argue the price. A week later they honored the same price and Roger and Chandler helped me feel secure and confident in my purchase. Couldn't have gone better. More

My Enclave Experience I was receiving Carfax emails re used Buick Enclaves in my area for sale. The Midland Volkswagon Dealership was the only sales group that responded t I was receiving Carfax emails re used Buick Enclaves in my area for sale. The Midland Volkswagon Dealership was the only sales group that responded to my inquiry over the course of about 6 weeks. They were prompt and considerate of my time and Chandler Williams was my point person. He was honest, and went the extra mile by delivering the vehicle to my home for a test drive as the dealership was an hour and a half away. That was big! I appreciate the folks in the finance/sales management side as well as I was able to purchase from the comfort of my home and received all my executed paperwork via email for safekeeping. I would highly recommend Chandler and the team at Midland to anyone seeking a fair purchasing experience. More

VW purchase Chandler was very friendly and we had a positive and fun buying experience. Roger went above and beyond to find us the SUV we wanted. He found our Chandler was very friendly and we had a positive and fun buying experience. Roger went above and beyond to find us the SUV we wanted. He found our car in Florida and had it delivered to the dealership in SC. He worked with us on the price and made sure we had all the options we requested. He always followed through and answered all our detailed questions. Roger has exceptional customer service skills that is is hard to find these days, especially at a car dealership. Your company should be proud to know that Roger is an excellent manager. More

Pleasant and knowledgabel staff The staff at Midlands was helpful, and patient, even when my situation proved to be a bit challenging. I was blessed to have been assisted by the unde The staff at Midlands was helpful, and patient, even when my situation proved to be a bit challenging. I was blessed to have been assisted by the understanding staff and from walking in to driving away, I felt stress free. I have received follow up calls from Roger and Chandler just to check on how I am enjoying my new car. I thank the staff of Midlands and recommend everyone to give them a visit! :) More

New car purchase experience. From the day I drove on the lot, to the day I drove off the lot in my new vehicle, everything in between was a good experience. All of the people I c From the day I drove on the lot, to the day I drove off the lot in my new vehicle, everything in between was a good experience. All of the people I came in contact with were exceptional. I am grateful for the kind treatment I received. If the vehicle is as good as the people I dealt with, it will all be good! More

From greeting to delivery and after great experience . The title “salesman” is to ordinary for our salesman Chandler . From the greeting to delivery and after I’ve heard him say more than once “that’s what The title “salesman” is to ordinary for our salesman Chandler . From the greeting to delivery and after I’ve heard him say more than once “that’s what we’re here for”. His relaxed and personal approach wasn’t pushy or hurried it was on our time and met our expectations and goals . The management team and finance came involved only when needed . There was no need to see a manager before we left or set free. We never felt confined or rushed . This isn’t the only VW dealer in town but with a choice if asked I’d recommend this one every time . Look forward to the same experience in the service department . More

Atlas test drive Rachel Simard was very knowledgeable about the new Atlas. Was honest and easy going. I was there to test drive the Atlas to determine if I liked it be Rachel Simard was very knowledgeable about the new Atlas. Was honest and easy going. I was there to test drive the Atlas to determine if I liked it better than the Ford Explorer. The Atlas has way more room. Although I did not purchase the Atlas today, I plan on getting one when the color I want is available on the lot. More

Perfect experience 😄 Roger did a great job and very knowledgeable about their products. Located the EXACT car we wanted. Fast, efficient and spot on. Thanks and will retur Roger did a great job and very knowledgeable about their products. Located the EXACT car we wanted. Fast, efficient and spot on. Thanks and will return in the future. More

Customer Service Please get well soon Bert, you are truly missed! Thank you Bert for your integrity, honesty and outstanding customer service since 2008 (red VW Beetle Please get well soon Bert, you are truly missed! Thank you Bert for your integrity, honesty and outstanding customer service since 2008 (red VW Beetle). More