Midlands Volkswagen of Columbia

Great Customer service Roger provided us with the best customer service ever. He is one amazon person with a very positive attitude. He is very joke as well, which I loved t Roger provided us with the best customer service ever. He is one amazon person with a very positive attitude. He is very joke as well, which I loved that about him. He turned a long stressful day into a fun day. He even brought our lunch. No dealership that we visited in the past never did that for us. I think he deserves a 10% raise for providing the best customer service ever. Thanks Roger! More

First time purchasing a car This was my first time purchasing a vehicle and the wonderful peopl at Midlands Volkswagen in Columbia, SC were great. From the moment we arrived to t This was my first time purchasing a vehicle and the wonderful peopl at Midlands Volkswagen in Columbia, SC were great. From the moment we arrived to the end with us driving away in our new car, they were very friendly, courteous, professional and caring. Roger, Jim, Craig and John Paul were all very helpful and made sure that I understood everything and that all my questions and concerns were addressed. This was a great experience and would definitely recommend this dealership to anyone looking for a great car buying experience! They are not just looking to sell you a car, but also care that you are happy with your decision! More

Buying experience Roger and Geneva were exceptional to work with. My buying experience was the best I've ever experienced. Their customer focus was exceptional. I wi Roger and Geneva were exceptional to work with. My buying experience was the best I've ever experienced. Their customer focus was exceptional. I will buy another vehicle from them again, very soon, and suggest others do the same. More

Just looking This man has a genuine personality to work with people at all race and nationality. He has a joy in the inside of him that will help you along with yo This man has a genuine personality to work with people at all race and nationality. He has a joy in the inside of him that will help you along with your day. In times like these we need people like him to work for us. Not only that he is a great assets with your company. So there, I beseech you to keep him. More

Find a friend at Midland VW of Columbia SC Prod: People:Joe Albert Craig Jones Geneva Carr. 😘 A to Z it was a smooth buying experience Timely and knowledgeable. A happy place. I would rec Prod: People:Joe Albert Craig Jones Geneva Carr. 😘 A to Z it was a smooth buying experience Timely and knowledgeable. A happy place. I would recommend Clean and nice looking store Cons: No free oil changed 900+ fee :( More

You got to be kidding me! Please understand reading this I am a very difficult customer to fully satisfy near impossible and in writing this I can hardly believe I'm putting Please understand reading this I am a very difficult customer to fully satisfy near impossible and in writing this I can hardly believe I'm putting this choice of words down. This is the single best car buying experience I've had to date. Unfortunately I'm one of those people that buys and trades cars way more often than I should. So, in saying this is coming from a place of vast experience. They were kind courteous and, hold onto your shorts did exactly what they said they would in reference to the deal down to the final price and payment I was quoted over the phone. The customer service is simply unmatched. We did the deal on Friday they held the car in the show room for my wife and I to keep the pollen off until we came back Monday to pick it up. Just above and beyond. I usually have at least one thing to complain about in this case I have nothing I wish every car dealership was like these guys. Not only do I have the experience in buying about 12 cars from dealerships I am in sales. Everyone should take and ear mark a page from their customer service book. Simply unmatched. I forgot to mention earlier the finance process was the quickest and least painful that I've ever had. Might I add the finance manager's computer system was on the fritz. So in the face of diversity they still managed to be number one in my book. In and out the door in less than an hour for buying a new car is just silly good. My only regret is that we live two hours from the dealership so we'll have to get it serviced somewhere else. More

Mini Coop Success As a first time buyer, I had such an excellent experience! I was worried I would have some trouble, looking for a car can be intimidating and overwhel As a first time buyer, I had such an excellent experience! I was worried I would have some trouble, looking for a car can be intimidating and overwhelming, butttttt... The guys at Midlands were very helpful and made my experience go by smoothly. Kevin was very personable and easy to talk to, he did an excellent job answering my questions. I came to the dealership with my eyes on a used 2012 Mini Cooper. While test driving, he was very helpful as I came across a flashing light notification on the dashboard. He looked into my concern and ordered a replacement for the brake light (since of course they are Midlands VW and not a Mini Dealership). As mentioned earlier, I am a first time buyer, and it can be difficult to get a loan with a decent APR. With Craig's assistance I managed to get a loan with a GREAT APR in a timely manner. He was very knowledgeable and set me up for success! More

Roger Maxwell assisting me in purchasing an M3 Very professional and Roger made sure the car was ready for me to pick up. Excellent service. Roger assisted me in a excellent manner purchasing a u Very professional and Roger made sure the car was ready for me to pick up. Excellent service. Roger assisted me in a excellent manner purchasing a used M3 More

Pleasant, non stressful experience. Jimmy was thorough, efficient, and considerate of our time. He carefully explained everything. He understood what we needed and recommended a vehicl Jimmy was thorough, efficient, and considerate of our time. He carefully explained everything. He understood what we needed and recommended a vehicle several thousand dollars less than we expected to pay. The vehicle has all the features that we wanted, and we are very satisfied. This is the third new car we have bought from Jimmy. More

Great customer service Roger Maxwell provided excellent customer service. He listened to our car expectations, wishes, wants, and needs. Roger found the perfect car (Passat) Roger Maxwell provided excellent customer service. He listened to our car expectations, wishes, wants, and needs. Roger found the perfect car (Passat) for us. Great experience! Highly recommended giving them a visit. More