Midlands Volkswagen of Columbia

Best car buying surprise ever I have a TDI that I needed to replace due to buy back. Geneva Carr was very helpful and knowledgeable without any high pressure which I really apprec I have a TDI that I needed to replace due to buy back. Geneva Carr was very helpful and knowledgeable without any high pressure which I really appreciated. She explained the car's features and answered all questions. I walk out of other dealerships because of sales presonals lack of knowledge or high pressure. Roger Maxwell also was helpful explaining my options on replacing the TDI, explaining the car features, and at no time was there any pressure. Both Geneva and Roger were professional and congenial, as well as knowledgeable and helpful. They would be an asset to any sales team providing great customer service. They turned the car-buying event that I dread into a pleasant experience. More

Best Customer Service Ever If you are looking for the best customer service and price for buying a car don't go anywhere else. I desperately wanted to get out of my previous car If you are looking for the best customer service and price for buying a car don't go anywhere else. I desperately wanted to get out of my previous car contract from another dealership without making any horrible financial decisions I would regret later. Joe helped me find the perfect car and met all my needs, financially. The whole process doesn't feel like you're at dealership at all. Midlands VW staff is wonderful and welcoming. I absolutely will purchase all of my vehicles from here in the future and would recommend them to everyone in the market. Love my Jetta! Thanks Joe😊 More

Buying a new car has never been easier! Geneva Carr was very knowledgeable about VW cars, but not at all high pressure, which I appreciated very much. From just looking until I was ready Geneva Carr was very knowledgeable about VW cars, but not at all high pressure, which I appreciated very much. From just looking until I was ready to drive away in my new Passat, Geneva clearly explained the car's features then helped set up Bluetooth and VW Car-Net. She just made me feel comfortable with this high-tech automobile. Thank you, Geneva. In addition, Roger and JP were congenial, helpful, and professional. All of these pro's are an asset to Midlands Volkswagon and its customers.. Great car-buying experience. More

Awesome Experience Wonderful customer service! Very professional and fun to work with. I feel I was treated very well and enjoyed working with her. Thank you ! Love t Wonderful customer service! Very professional and fun to work with. I feel I was treated very well and enjoyed working with her. Thank you ! Love the car More

Jim Hutson ROCKS! Thanks for making our 3rd VW car buying experience exceptional! Jim was the most professional salesman. He went above and beyond anything we could h Thanks for making our 3rd VW car buying experience exceptional! Jim was the most professional salesman. He went above and beyond anything we could have expected! More

Amazing Experience For the first time in my life, I actually enjoyed buying my car. I feel like I got an excellent deal, was treated with a lot of respect, and actually For the first time in my life, I actually enjoyed buying my car. I feel like I got an excellent deal, was treated with a lot of respect, and actually found myself laughing at times! My salesperson, Joe, was really relatable, and has the cutest kids you ever did see. You can tell he takes as much pride in his fathering as he does in his work. Moments after buying the car, I was offered $1000 above my purchase price by another customer perusing the lot- that really makes me feel even better about my purchase. And it is the best car I have ever driven. I live in Charleston and if I had to buy another car, I would not hesitate to drive back to Columbia to this dealership based on the quality of service and the quality of the product I purchased. More

Great staff! They made my car buying experience fun! Joe was our sales person, AWESOME! Kevin super nice, JP will make you the best coffee ever!! They worked hard to get me in the car I wanted at the pri Joe was our sales person, AWESOME! Kevin super nice, JP will make you the best coffee ever!! They worked hard to get me in the car I wanted at the price that was right! Thank you so much Midlands Volkswagen for the best car buying experience I have ever had! I love my new VW! More

New car purchase Xzavier was wonderful to work with, professional and personal which made my experience with Midlands VW great. I drove several vehicles before making Xzavier was wonderful to work with, professional and personal which made my experience with Midlands VW great. I drove several vehicles before making my selection and appreciated their patience and understanding in allowing me to do so and make my decision without feeling pressured. All the staff were very friendly and helpful! Definitely recommend them all! More

2nd new car Geneva Carr is great to work with. She is very patient and does everything she can for buyers. This weekend, I decided that my 2015 Beetle has become Geneva Carr is great to work with. She is very patient and does everything she can for buyers. This weekend, I decided that my 2015 Beetle has become too small for my family's lifestyle. So I went back to her and she worked out a deal for a new Tiguan where I didn't even have to put any money down. That's the first time that's ever happened to me. I will definitely be back. More

WORSE dealer I'd not recommend anyone to go to this dealer. I've had the worse experience with them where I had to pay a lot of hidden fees. They don't care about I'd not recommend anyone to go to this dealer. I've had the worse experience with them where I had to pay a lot of hidden fees. They don't care about you and the only thing they care about is your money. They are not honest and yet they review themselves here to gain customers' trust. More