Midlands Volkswagen of Columbia

Everyone at VW Midlands was so friendly and helpful, especially our salesperson Renee. The service was fantastic; they helped us find the best car based on our specifications and price range. We will de especially our salesperson Renee. The service was fantastic; they helped us find the best car based on our specifications and price range. We will definitely be going back in the future! More

They were extremely knowledge and friendly. After sending an inquiry about a vehicle, I received a call within a few short minutes and Renae and her co-workers answered all of our questions. Wh After sending an inquiry about a vehicle, I received a call within a few short minutes and Renae and her co-workers answered all of our questions. When we came in to see the vehicle in person, they went above and beyond to make the process quick and easy. We would definitely purchase from them again on the future! More

Jim was great. Very knowledgeable and happy to walk us through the whole process. Got a great car at the end of the day. Chris was very nice to get the process star Very knowledgeable and happy to walk us through the whole process. Got a great car at the end of the day. Chris was very nice to get the process started for us. Returned my call promptly. Highly recommend More

Renae was great to work with in purchasing our new car. Honestly, integrity, and passion for providing world-class customer service. I have bought cars in the past from Renee. And I will continue. I would Honestly, integrity, and passion for providing world-class customer service. I have bought cars in the past from Renee. And I will continue. I would give her 10 stars if we could. More

Chris King was awesome to work with. He was so friendly and helped me with anything I needed. I was buying my first car and I can't imagine a better experience with Chris and the whole s He was so friendly and helped me with anything I needed. I was buying my first car and I can't imagine a better experience with Chris and the whole staff! Renae also was so great and made me feel very comfortable asking questions. More

Chris King and the entire sales staff made my buying experience easy and hassle free! I highly recommend Midlands VW to anyone who is looking to sell, trade or buy! Awesome experience all around! experience easy and hassle free! I highly recommend Midlands VW to anyone who is looking to sell, trade or buy! Awesome experience all around! More

This place is horrendous I was speaking to a young man online about a truck arrived at the dealership and found out the young man I was speaking to no longer worked there. They are understaffed, and the w online about a truck arrived at the dealership and found out the young man I was speaking to no longer worked there. They are understaffed, and the way I saw management speaking to an employee was absolutely disgusting. Ended up, leaving and going to Mazda to purchase a vehicle if you treat your employees like that in the open how do you treat your customers behind closed doors?. More

I was scheduled for a diagnostic and a key program by Matthew. Only got the key programmed and was told that they will not do the diagnostic on my car because someone else previously worked on and to tak Matthew. Only got the key programmed and was told that they will not do the diagnostic on my car because someone else previously worked on and to take it back to whoever worked on the car because they’d have to repair the repair before they could properly diagnose the car and they won’t go behind someone to fix a problem that’s possibly causing the problem. Funnier thing is I attempted to have the same car serviced here prior to trying to get it repaired and was still turned away with the excuse that my car had never been seen there and because of its age they won’t service it. Extremely disappointed and wouldn’t recommend More

Very lucky to run into these great business people of Midlands VW, very happy with them, unbelievable personnel, thanks to Google I was able to make the best decision in choosing them! I would definitely Midlands VW, very happy with them, unbelievable personnel, thanks to Google I was able to make the best decision in choosing them! I would definitely refer anyone who would like a professional car buying experience in this area! More

Brandon, the service manager, is rude, disrespectful, and lacks communication with his customers. I took my VW to them after an accident, they had my car for about two weeks or so all they did was an oil cha lacks communication with his customers. I took my VW to them after an accident, they had my car for about two weeks or so all they did was an oil change, gave it back the following day. The check engine light came on, took it back to them and here I am going to pick it up with the same issues in the same problems from the accident. Nothing was resolved or fixed and I’m very disappointed once again, in the communication or lack there of should I say. So almost a month that Midlands was in possession of my vehicle with not one issue resolved. Very disappointing! More