Midlands Volkswagen of Columbia

Not to be trusted I stopped by to service my Jetta and liked the 2012 CC they had on the lot. Geneva appraised my car more than 50% under KBB and offered me the old pri I stopped by to service my Jetta and liked the 2012 CC they had on the lot. Geneva appraised my car more than 50% under KBB and offered me the old price instead the sticker on the CC window, $2k more. I was honest and told her I did not research anything ahead, was an impulse trade so she took advantage of this and tried to rip me off. DO NOT TRUST More

Really worked hard to get the car I wanted I went in with financing and knowing which car I wanted so I cant speak on that aspect of sales but from the second I walked in they were very accommo I went in with financing and knowing which car I wanted so I cant speak on that aspect of sales but from the second I walked in they were very accommodating and kind. Easy no hassle test drive and then Geneva spent a long time looking around and working with another dealership to get my Red Golf. It did take a long time to get everything done but most of that time was spent getting the car I wanted vs having to settle for something not quite right. Once we had the car everything went quickly and smoothly. My car was delivered the next day and I went and picked it up, came out freshly cleaned and waxed, went for a drive and got a full tank of gas, we set up the car-net, bluetooth, and went over the whole dashboard before driving off. All in all a great first time car buying experience. Geneva was Great! She worked so hard to get me the car I wanted and never pressured me to use their financing once I said I wanted to go with what I already had set up. More

It Was Awesome! It was a great experience! Everyone was nice and respectful and great customer service by Craig Jones! I would recommend anyone to come here. I love m It was a great experience! Everyone was nice and respectful and great customer service by Craig Jones! I would recommend anyone to come here. I love my new car! Thank you! More

Great Experience! Geneva was great no pressure sales person. She was friendly and listen to our needs and wants. Walked the whole lot in 90+ temps looking for our car. Geneva was great no pressure sales person. She was friendly and listen to our needs and wants. Walked the whole lot in 90+ temps looking for our car. She was helpful in the negotiation process. Got a better deal then what I had plan for. Joel was also helpful got the deal done fast. Will differently be going back for our next purchase. Love the car also 15 Jetta TDI love the fuel mileage! More

Love them! Craig Jones at Midlands Volkswagon is wonderful. He is a no pressure guy who wants to see you in the best car at the best deal for you. I will buy aga Craig Jones at Midlands Volkswagon is wonderful. He is a no pressure guy who wants to see you in the best car at the best deal for you. I will buy again from them anytime. More

New 2015 Passat The sales manager and sales person were both very helpful. They were able to work with us and get the car to a price that was in our range. All empl The sales manager and sales person were both very helpful. They were able to work with us and get the car to a price that was in our range. All employees were helpful and knowledgeable and willing to work with us. I would recommend to anyone looking to buy a VW. More

great customer service I spoke with Craig Jones and he did an excellent job of telling me the details of the car I wanted. Craig Jones is an excellent sales person. He gives I spoke with Craig Jones and he did an excellent job of telling me the details of the car I wanted. Craig Jones is an excellent sales person. He gives great customer service and is very honest. I did my own research on the Volkswagen Jetta before I came in and he did not tell me any false or misleading info to try to persuade my business. If you go to Midlands Volkswagen speak with Craig Jones in the sales department. More

Very helpful and professional. We had an appointment at 1:00 with Joel White and he met with us and introduced us to Geneva Carr who we worked with. After test driving an SUV we de We had an appointment at 1:00 with Joel White and he met with us and introduced us to Geneva Carr who we worked with. After test driving an SUV we decided to stay with the PASSAT and upgrade to the SEL. Geneva was very professional with a great sense of humor and we look forward to working with her in the future. More

Under Promise, Over Deliver I have been waiting for the 2015 Golf Sportwagen TDi. The increase in space, horsepower, and MPG, combined with a lower curb weight made this a vehic I have been waiting for the 2015 Golf Sportwagen TDi. The increase in space, horsepower, and MPG, combined with a lower curb weight made this a vehicle worth waiting for...so the vehicle actually sold itself. The only issue was "the deal." I dealt with four VW dealerships and found Midlands to be very fair with both pricing and trade-in. The mark of a good deal is when both parties walk away satisfied. I can not speak for Midlands, but I am very satisfied that I was dealt with in a no pressure, straight forward manner. Geneva Carr and I struck a deal over the phone and upon my arrival, Midlands kept every facet of the bargain in tact. This was the easiest car-buying experience I have had and will use Midlands first, the next time I am in the car market. It is normal for people to have "buyer's regret" after a major purchase. The reverse is true for me...I am happier with my decision more today than I was yesterday. Great product, great staff. More

The willingness to work with us was amazing. We went in on a Wednesday afternoon with plans to look at two cars--1 new and 1 used. After arriving and finding out the car my husband had his heart We went in on a Wednesday afternoon with plans to look at two cars--1 new and 1 used. After arriving and finding out the car my husband had his heart set on had been sold, Jim worked with us. He was genuine and understood when we said we didn't think we would be getting anything---it was either 2 or nothing for us. Well, Jim and Joel went above and beyond to help us. They had another used car on the lot, three years newer, and more expensive. They did not push us at all towards the car, just let us know they were willing to help. We had our two trades valued, and decided to go ahead with the purchases of a used sportwagon and a new passat. The entire team went out of their way to accommodate our tight schedule, and even went in early the next morning to complete everything based on our availability. Evan was great and was one of the few finance people I have encountered that really listened to our wishes and did not push anything on us. He provided us with detailed information, but did not go overboard. He made certain that we understood everything in our paperwork as well as all the additional options available that we were interested in. Craig was very helpful with the transition between the old cars and the two new cars. He prepared both vehicles, tags, helped with fuel, moving things between cars, and introduced us to the service manager. He played a big role in helping us stay on track time wise. I was very impressed that Geneva knew exactly who we were, why we were there, and what was going on with our vehicles the second morning, even though we dealt with Jim the previous day. Overall, our experience was excellent. These two VW's are the 9th and 10th VW's my husband and I have owned. We will return in the future if we decide we want another, and would recommend this dealership to anyone. More