Midlands Volkswagen of Columbia

First Volkswagen Had been shopping for a vehicle for sometime to replace my daily driver with 245,000+ miles. Volkswagen was a candidate but had not settled on the mo Had been shopping for a vehicle for sometime to replace my daily driver with 245,000+ miles. Volkswagen was a candidate but had not settled on the model. Joel White and Jim Hutson were patient and helpful answering all our questions while walking (in the rain) from one end of the store and grounds to the other while we compared and drove the cars in which we were interested. With their help we selected our Golf TDI. Afterward, Evan Kampen provided assistance selecting a maintenance plan, extended warranty, and working through all the business arrangements associated with the purchase. During our visit the Service Manager (I didn't write down his name) spent time with us explaining what we could expect on regular service visits, services offered, and their business hours. We don't purchase new vehicles often and want to feel we are entering into a business relationship with an organization that will continue to look after our interests after the sale is complete. Everyone we met at Midlands Volkswagen communicated enthusiasm for their product and an interest in meeting our needs. More

Great service. Kind people My first buy! Ms Carr and Mr White were very kind and helped me to find what I was looking for. I enjoyed my experience overall. My first buy! Ms Carr and Mr White were very kind and helped me to find what I was looking for. I enjoyed my experience overall. More

Great Experience Jim Hutson is great to work with. He listens to what my needs were and made suggestions of vehicles that could meet my needs and wants. Jim is knowl Jim Hutson is great to work with. He listens to what my needs were and made suggestions of vehicles that could meet my needs and wants. Jim is knowledgeable on all the vehicles VW offers. New dealership was a pleasure to deal with, no pressure, wanted to make sure that I left with the Volkswagen that met all my wants. I will be recommending Jim and the dealership to anyone looking to make a new car purchase. More

Courteous, fast and convenient service Joel and Melissa at Midlands Volkswagen took away the anxiety and hassle of buying a car. The information they provided was extensive and more helpful Joel and Melissa at Midlands Volkswagen took away the anxiety and hassle of buying a car. The information they provided was extensive and more helpful than I could have imagined it would be. When I arrived, everything was ready and it took far less time than any other dealership I have ever bought from. The pricing was great as well as the financing. All of the staff at Midlands were kind and more than willing to answer any questions I had. I will never go anywhere else after my excellent experience at Midlands Volkswagen! More

Simple and easy sale I went to the dealership and was in and out in less than an hour. They did a great job. The price was great too. I went to the dealership and was in and out in less than an hour. They did a great job. The price was great too. More

total comfort In reviewing the overall experience I have to say that the entire staff was very pleasant from start to finish. The staff was very oriented to custom In reviewing the overall experience I have to say that the entire staff was very pleasant from start to finish. The staff was very oriented to customer needs and expectations. With me having a working experience in the retail world I can be vey critical of the sales process. From the beginning of the process to the wrap up the staff was very engaging in the entire process. The finance team was also on point and helpful in the closing process. I have tl say in the comimg months I will be bring my son in for his first vw purchase. More

The overall experience was of total comfort. In reviewing the overall experience I have to say that the entire staff was very pleasant from start to finish. The staff was very oriented to custom In reviewing the overall experience I have to say that the entire staff was very pleasant from start to finish. The staff was very oriented to customer needs and expectations. With me having a work history of 25 years in the retail world I can be very critical of salesmen. I also have an additional experience working with the public in the health industry which also gives me a keen perspective on people and character evaluations. From the beginning of the sale to the wrap up, the staff was very engaging in the entire process. Joel kept me advised with all of the steps in the process. The finance team was also on point and very helpful in explaining the entire process. .. Within the coming months I will be bringing my son in to make his first VW purchase..... FYI my daughter also owns a VW from this dealership. More

Got my dream car for a good deal I came into the dealership not intending to buy a car that day. I intended to buy a used car at that, but Ricky and Joseph did a great job at getting I came into the dealership not intending to buy a car that day. I intended to buy a used car at that, but Ricky and Joseph did a great job at getting the vehicle I wanted for the price that I needed. It took about 2 hours, but I was very satisfied with the result at the end. More

Excellect Experience Missy was very plesent to work with. She went out of her way to make sure every question was answered and every need met. Everyone in the dealership Missy was very plesent to work with. She went out of her way to make sure every question was answered and every need met. Everyone in the dealership was friendly. More

Flat Tire on Good Friday. While traveling from Florida to Tennessee on Good Friday, I got a flat tire somewhere in South Carolina. In a panic, I called Midlands VW to help me d While traveling from Florida to Tennessee on Good Friday, I got a flat tire somewhere in South Carolina. In a panic, I called Midlands VW to help me during the situation. Anthony went out of his way to help me find a new tire so that I could complete my trip. I'm pretty sure he even stayed late. He called every VW dealership along my path. He went above and beyond to help me. He made a very stressful situation much better! If I were closer to Midlands VW I would absolutely have my car serviced there all the time! More