Midtown Kia

I went in for an oil change on a Saturday. I was given a list of suggested repairs I made an appointment to come back the following week. When I arrived my car was checked in. Shortly after be I was given a list of suggested repairs I made an appointment to come back the following week. When I arrived my car was checked in. Shortly after being in the waiting room the young man who wrote up my service ticket told me the charges were incorrect and basically all the prices were doubled. Not very professional. This location has always been quite fair but I was disappointed by this turn of events. More

Jordon was great. I feel welcome and treated well as a customer. Bought my first car I feel welcome and treated well as a customer. Bought my first car More

Our salesman and the sales manager were wonderful to deal with. We were pleased with the whole experience. with. We were pleased with the whole experience. More

We purchased out Kia EV6 totally online, I was awesome experience with Bo, Michael and Cody. Great on the phone and better in person . I will recommend to anyone in the market experience with Bo, Michael and Cody. Great on the phone and better in person . I will recommend to anyone in the market More

I believe the service person who waited on me was dishonest. I was there 2 weeks earlier for an oil change and had to return because car was not running well. It sounded as though something was loo dishonest. I was there 2 weeks earlier for an oil change and had to return because car was not running well. It sounded as though something was loose. He stated it had something to do with air conditioner and stateed I needed work in that area. Charged me $140.00 to tell me this, if I had moved forward to have work done would cost me $330.00. At the same time they correct what they did not do at the original oil change. The noise went away. They lied and said the man who worked on the car did not touch that area when I know he did. Which was all I needed for him to correct what he did not do at the original oil change. You wanted to trump up some charges for me to make money. I did not need what he said I needed. This is my second Kia with you. I promise I will not be buying another at least not from you. More

Came in after receiving a letter about a recall on my vehicle. The office doesn't seem to have much communication between them and the Shop as the Shop told me to just drop it off no problem but the offi vehicle. The office doesn't seem to have much communication between them and the Shop as the Shop told me to just drop it off no problem but the office wouldn't confirm this when I called to double check. The office didn't listen to me about the recall and I was turned away the first time, the second time I came in with the letter and still was not heard. I was told it was a 30min job with no parts despite what the recall letter stated and I wasn't able to pick my car up for 9 days. I was not offered a temporary vehicle nor any type of compensation for the trouble. Will avoid as long as I can. More

They where very helping me out and let know how long take work on car. They good and go cate var take work on car. They good and go cate var More

They got me in when they said they would and thank you so very much very much More

Kam was great would recommend him to anyone. Everyone there was super nice and helpful Everyone there was super nice and helpful More

2 different experiences for the same problem. 1) failure to identify the problem correctly or fix it but someone was checking in with me about every 1.5 hours which I appreciated! 2) correctl 1) failure to identify the problem correctly or fix it but someone was checking in with me about every 1.5 hours which I appreciated! 2) correctly identified the problem and fixed it but I rarely had anyone checking in with me during the wait time More