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Midtown Kia
Tulsa, OK
2,075 Reviews
LET US HELP YOU TODAY
Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 2,075 reviews
December 01, 2022
Bad at their job, no customer care. Bad bad service department, would not buy another car at this place. Service sucks and people don't know their jobs. Bad bad service department, would not buy another car at this place. Service sucks and people don't know their jobs. More
by CANDYMORTON25
Verified CustomerEmployees Worked With
Other Employees :
Service department, no experience there
Helpful November 30, 2022
Great service, everyone that helped us was very helpful. Our sales associate Justin mabe took time to really help us and made the process very enjoyable, which was a stark contrast to the other lots we had Our sales associate Justin mabe took time to really help us and made the process very enjoyable, which was a stark contrast to the other lots we had visited that day. More
by brycemcintosh512
November 29, 2022
Again it was a bad experience. After returning the car because the initial problem was not fixed the first time(car quit running at idle speed) I had to wait another five days to After returning the car because the initial problem was not fixed the first time(car quit running at idle speed) I had to wait another five days to have it diagnosed and fixed. Master breather sensor was plugged. The first service covered a lot as the charge was $1100. When I paid, the charge was $1600. I questioned the increase and they adjusted it back as an oversite was made. The second time it was $90 to clean the sensor. Frustrated: 1st time. 5 days to diagnose and get the car running again. $1100. 2nd time. 5 days to diagnose and get the car running again. $90. The diagnostic equipment should have solved the problem the first time. I only have one car and as a senior it is pretty hard to get around without transportation. More
by KENPAMA
November 29, 2022
Easy to work with and fast. Justin was the best at helping us on this Justin was the best at helping us on this More
by chad.smith0
November 26, 2022
Did a great job of making sure we were well taken care of and make sure we were getting the best deal! and make sure we were getting the best deal! More
by peyton.battenfield
November 25, 2022
The employees are nice, but the communication between service and customers is poor. We took my car in, they ordered parts, and decided to keep it for 5-7 days until the parts arrived without letting me service and customers is poor. We took my car in, they ordered parts, and decided to keep it for 5-7 days until the parts arrived without letting me know. I asked about a loaner car and was told there were none on the lot. Asked if it would hurt my car to be driven, they said no, so I picked it up and waited for the parts to arrive. When we returned to the shop, they realized they ordered a wrong part and had to have it overnighted. The car was ready to be picked up that night. On the way home, the car began making a clacking sound just before turning into our neighborhood. The next morning, we called them to get a tow truck, and they gave us the number to call, but we were told by the towing company that Kia would only allow them to tow a 2018 or newer vehicle. Mine is from 2009. We paid for it to be towed back to the shop. The shop was not able to get to it until Monday. They do not have enough mechanics on staff, which we understand. We picked it up, and everything seems fine now. They would call Lyft each time we needed to get to and from their location. That worked out very well for us. More
by carrieneo6
Employees Worked With
Emily, Jakob, Eric and others
November 25, 2022
The Staff were very helpful. The service was done in a timely manner and within the time they said it would be done. Everything was explained to me before I picked up my car. The service was done in a timely manner and within the time they said it would be done. Everything was explained to me before I picked up my car. Nicely Done! More
by walters.jay.26
November 25, 2022
Midtown Kia employees are helpful and courteous. The store is clean and welcoming. The salesman was attentive and listened to my desires and need. The store manager was friendly and helpful. The store is clean and welcoming. The salesman was attentive and listened to my desires and need. The store manager was friendly and helpful. More
by alfredakennedy
November 21, 2022
Bought a new Kia Rio last June. The driver rear door weather strip had a gouge out of it and was agreed upon to be replaced. Dealer ordered wrong part first time and I have still no The driver rear door weather strip had a gouge out of it and was agreed upon to be replaced. Dealer ordered wrong part first time and I have still not been notified to get the part changed. More
by thecurlclan22
Employees Worked With
Colton
